2021-02-23 00:29:40:{"id":1433415802,"number":122812,"threads":1,"type":"phone","folderId":1790592,"status":"active","state":"published","subject":"Voicemail Notification","preview":"Sue Gainor,  There is a new voicemail in mailbox 112:  \tFrom:\t\"unknown\"  \tLength:\t0:31 seconds \tDate:\tMonday, February 22, 2021 at 11:29:25 AM   Visit http:\/\/AMPWEBADDRESS\/ucp to check your voicemail","mailboxId":134033,"assignee":{"id":184623,"type":"user","first":"Sue","last":"Gainor","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/184623.251305.jpg","email":"sueg@reliablegaragedoor.com"},"createdBy":{"id":274114344,"type":"customer","first":"Phone","last":"System","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"noreply@pbx.reliablegaragedoor.com"},"createdAt":"2021-02-22T17:29:38Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-22T17:29:38Z","customerWaitingSince":{"time":"2021-02-22T17:29:38Z","friendly":"Just now"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":274114344,"type":"customer","first":"Phone","last":"System","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"noreply@pbx.reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4149165566,"type":"lineitem","action":{"type":"automatic-workflow","text":"Workflow **Sue** was triggered","associatedEntities":{"workflow":390515}},"source":{"type":"workflows","via":"user"},"createdBy":{"id":1,"type":"user","first":"Help","last":"Scout","email":"none@nowhere.com"},"assignedTo":{"id":184623,"type":"user","first":"Sue","last":"Gainor","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/184623.251305.jpg","email":"sueg@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T17:29:39Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/184623"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"}}},{"id":4149165511,"type":"phone","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"Sue Gainor,<br \/>\n<br \/>\nThere is a new voicemail in mailbox 112:<br \/>\n<br \/>\n\tFrom:\t\"unknown\" &lt;2183434865&gt;<br \/>\n\tLength:\t0:31 seconds<br \/>\n\tDate:\tMonday, February 22, 2021 at 11:29:25 AM<br \/>\n<br \/>\n<br \/>\nVisit http:\/\/AMPWEBADDRESS\/ucp to check your voicemail with a web browser.","source":{"type":"email","via":"customer"},"customer":{"id":274114344,"first":"Phone","last":"System","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"noreply@pbx.reliablegaragedoor.com"},"createdBy":{"id":274114344,"type":"customer","first":"Phone","last":"System","photoUrl":"https:\/\/secure.helpscout.net\/\/images\/users\/asterisk.png","email":"noreply@pbx.reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T17:29:38Z","_embedded":{"attachments":[{"id":337698691,"filename":"msg0092.wav","mimeType":"audio\/x-wav","width":0,"height":0,"size":502444,"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1433415802\/attachments\/337698691"},"data":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1433415802\/attachments\/337698691\/data"},"web":{"href":"https:\/\/secure.helpscout.net\/file\/337698691\/a9e4c129f6b74e7b45a59f25a6a8974d1d22b37f\/msg0092.wav"}}}]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1433415802"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/134033"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1433415802\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/184623"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1433415802\/122812"}}}

2021-02-23 00:58:25:{"id":1433451304,"number":122815,"threads":1,"type":"email","folderId":2114931,"status":"active","state":"published","subject":"Test","preview":"This is a test   --    Vanessa LloydDirector of Client Services  Direct 612-278-0438 Office 612-339-8828    Click here to learn more about us at  www.ReliableGarageDoor.com!","mailboxId":150715,"assignee":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"createdBy":{"id":84321613,"type":"customer","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"vanessal@reliablegaragedoor.com"},"createdAt":"2021-02-22T17:58:13Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-22T17:58:24Z","customerWaitingSince":{"time":"2021-02-22T17:58:13Z","friendly":"Just now"},"source":{"type":"email","via":"customer"},"tags":[{"id":3480212,"color":"#A5B2BD","tag":"entered"}],"cc":[],"bcc":[],"primaryCustomer":{"id":84321613,"type":"customer","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"vanessal@reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4149281457,"type":"lineitem","action":{"type":"manual-workflow","text":"You ran the **Unpaid Bills** workflow","associatedEntities":{"workflow":363548}},"source":{"type":"workflows","via":"user"},"createdBy":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"assignedTo":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T17:58:24Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"}}},{"id":4149280719,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"<div dir=\"ltr\">This is a test <br clear=\"all\" \/><div><br><\/div>\n--<br><div class=\"ex-gmail_signature\" dir=\"ltr\">\n<div style=\"float:left;max-height:70px;max-width:100px;color:rgb(0,0,0);font-family:'Times New Roman';font-size:medium;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><a href=\"https:\/\/www.reliablegaragedoor.com\/\" style=\"color:rgb(17,85,204);\"><img src=\"https:\/\/lh3.googleusercontent.com\/bJtn3R0mYgxkIJCjRNDdDR5ENr0VN_CB1G7LoSi_LGPo-lWBce9ScEQ37RKKgDvXk3vYOaGDLxt46Ce7mQ5KDvD9Wudrae_r85LpL5fgEdf28Zi3ogzoH7acQKcWDugsvS1GHWt3wg=w2400\" style=\"border:medium none;padding:0px;margin:0px;\" alt=\"bJtn3R0mYgxkIJCjRNDdDR5ENr0VN_CB1G7LoSi_LGPo-lWBce9ScEQ37RKKgDvXk3vYOaGDLxt46Ce7mQ5KDvD9Wudrae_r85LpL5fgEdf28Zi3ogzoH7acQKcWDugsvS1GHWt3wg=w2400\" \/><\/a><\/div>\n<div style=\"color:rgb(0,0,0);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;font-style:normal;font-weight:400;letter-spacing:normal;margin:0px;padding:0px;text-indent:0px;text-transform:none;white-space:normal;width:240px;word-spacing:0px;\">\n<div style=\"text-align:left;padding-left:20px;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;\"><span style=\"color:rgb(67,67,67);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:20px;font-weight:bold;line-height:22px;margin:0px;padding:0px;\">Vanessa Lloyd<\/span><span style=\"font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:12px;margin:0px;padding:0px;color:rgb(53,117,188);\">Director of Client Services<\/span>\n<hr style=\"border:medium none;height:3px;color:rgb(53,117,188);width:145px;background-color:rgb(53,117,188);text-align:left;padding:0px;margin:2px 0px 0px;\" \/><\/div>\n<div style=\"color:rgb(67,67,67);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:12px;line-height:20px;margin:2px 0px 0px;padding:0px;padding-left:20px;text-align:left;text-decoration:none;\"><span style=\"color:rgb(67,67,67);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:14px;font-weight:bold;margin:0px;padding:0px 5px 0px 0px;\">Direct<\/span><span> <\/span><a href=\"tel:+16122780438\" style=\"color:rgb(67,67,67);font-size:14px;padding:0px;margin:0px;text-decoration:none;\">612-278-0438<\/a><br><span style=\"color:rgb(67,67,67);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:14px;font-weight:bold;margin:0px;padding:0px 5px 0px 0px;\">Office<\/span><span> <\/span><a href=\"tel:+16123398828\" style=\"color:rgb(67,67,67);font-size:14px;padding:0px;margin:0px;border:medium none;text-decoration:none;\">612-339-8828<\/a><\/div>\n<\/div>\n<div style=\"color:rgb(0,0,0);font-family:'Times New Roman';font-size:medium;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\">\n<hr style=\"border:medium none;width:265px;height:1px;color:rgb(67,67,67);background-color:rgb(67,67,67);text-align:left;margin:5px 0px 2px;\" \/><div style=\"width:265px;margin:0px;text-align:center;padding:0px;\">\n<p style=\"font-size:12px;margin:6px 0px 0px;text-align:center;line-height:18px;padding:0px;color:rgb(67,67,67);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;\">Click here to learn more about us at<a href=\"https:\/\/www.reliablegaragedoor.com\/\" style=\"color:rgb(67,67,67);font-size:14px;font-weight:bold;text-decoration:none;\"><br>\nwww.ReliableGarageDoor.com!<br><\/a><\/p>\n<a href=\"https:\/\/www.reliablegaragedoor.com\/\" style=\"color:rgb(67,67,67);text-decoration:none;font-size:14px;\"><\/a><a href=\"https:\/\/www.reliablegaragedoor.com\/\" style=\"color:rgb(17,85,204);\"><img src=\"https:\/\/lh3.googleusercontent.com\/2G0lk1VJnGRyC55GKs0Y5ZJ9SEQro3rxMd3PldX8FGNs0vcrIYShKS5-7KfI6mG2bySJ5ayAqRMq79mgxwwTR7mGf6i4Yo4DSY71WD8pk82i0oi576XqX2xmpmwyxNbZHgaimlBI\" style=\"padding:2px 0px 0px 10px;margin:0px;height:40px;width:47px;\" alt=\"2G0lk1VJnGRyC55GKs0Y5ZJ9SEQro3rxMd3PldX8FGNs0vcrIYShKS5-7KfI6mG2bySJ5ayAqRMq79mgxwwTR7mGf6i4Yo4DSY71WD8pk82i0oi576XqX2xmpmwyxNbZHgaimlBI\" \/><\/a><\/div>\n<\/div>\n<div><br style=\"color:rgb(80,0,80);font-family:Arial, Helvetica, sans-serif;font-size:small;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);\" \/><br><\/div>\n<\/div>\n<\/div>","source":{"type":"email","via":"customer"},"customer":{"id":84321613,"first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"vanessal@reliablegaragedoor.com"},"createdBy":{"id":84321613,"type":"customer","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"vanessal@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T17:58:13Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/84321613"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/84321613"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1433451304"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/150715"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/84321613"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/84321613"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1433451304\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1433451304\/122815"}}}

2021-02-23 00:58:49:{"id":1433451304,"number":122815,"threads":1,"type":"email","folderId":2114924,"status":"active","state":"published","subject":"Test","preview":"This is a test   --    Vanessa LloydDirector of Client Services  Direct 612-278-0438 Office 612-339-8828    Click here to learn more about us at  www.ReliableGarageDoor.com!","mailboxId":150715,"createdBy":{"id":84321613,"type":"customer","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"vanessal@reliablegaragedoor.com"},"createdAt":"2021-02-22T17:58:13Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-22T17:58:48Z","customerWaitingSince":{"time":"2021-02-22T17:58:13Z","friendly":"Just now"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":84321613,"type":"customer","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"vanessal@reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4149282976,"type":"lineitem","action":{"type":"default","text":"You assigned to Anyone","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T17:58:48Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"}}},{"id":4149281457,"type":"lineitem","action":{"type":"manual-workflow","text":"You ran the **Unpaid Bills** workflow","associatedEntities":{"workflow":363548}},"source":{"type":"workflows","via":"user"},"createdBy":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"assignedTo":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T17:58:24Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"}}},{"id":4149280719,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"<div dir=\"ltr\">This is a test <br clear=\"all\" \/><div><br><\/div>\n--<br><div class=\"ex-gmail_signature\" dir=\"ltr\">\n<div style=\"float:left;max-height:70px;max-width:100px;color:rgb(0,0,0);font-family:'Times New Roman';font-size:medium;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><a href=\"https:\/\/www.reliablegaragedoor.com\/\" style=\"color:rgb(17,85,204);\"><img src=\"https:\/\/lh3.googleusercontent.com\/bJtn3R0mYgxkIJCjRNDdDR5ENr0VN_CB1G7LoSi_LGPo-lWBce9ScEQ37RKKgDvXk3vYOaGDLxt46Ce7mQ5KDvD9Wudrae_r85LpL5fgEdf28Zi3ogzoH7acQKcWDugsvS1GHWt3wg=w2400\" style=\"border:medium none;padding:0px;margin:0px;\" alt=\"bJtn3R0mYgxkIJCjRNDdDR5ENr0VN_CB1G7LoSi_LGPo-lWBce9ScEQ37RKKgDvXk3vYOaGDLxt46Ce7mQ5KDvD9Wudrae_r85LpL5fgEdf28Zi3ogzoH7acQKcWDugsvS1GHWt3wg=w2400\" \/><\/a><\/div>\n<div style=\"color:rgb(0,0,0);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;font-style:normal;font-weight:400;letter-spacing:normal;margin:0px;padding:0px;text-indent:0px;text-transform:none;white-space:normal;width:240px;word-spacing:0px;\">\n<div style=\"text-align:left;padding-left:20px;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;\"><span style=\"color:rgb(67,67,67);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:20px;font-weight:bold;line-height:22px;margin:0px;padding:0px;\">Vanessa Lloyd<\/span><span style=\"font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:12px;margin:0px;padding:0px;color:rgb(53,117,188);\">Director of Client Services<\/span>\n<hr style=\"border:medium none;height:3px;color:rgb(53,117,188);width:145px;background-color:rgb(53,117,188);text-align:left;padding:0px;margin:2px 0px 0px;\" \/><\/div>\n<div style=\"color:rgb(67,67,67);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:12px;line-height:20px;margin:2px 0px 0px;padding:0px;padding-left:20px;text-align:left;text-decoration:none;\"><span style=\"color:rgb(67,67,67);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:14px;font-weight:bold;margin:0px;padding:0px 5px 0px 0px;\">Direct<\/span><span> <\/span><a href=\"tel:+16122780438\" style=\"color:rgb(67,67,67);font-size:14px;padding:0px;margin:0px;text-decoration:none;\">612-278-0438<\/a><br><span style=\"color:rgb(67,67,67);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:14px;font-weight:bold;margin:0px;padding:0px 5px 0px 0px;\">Office<\/span><span> <\/span><a href=\"tel:+16123398828\" style=\"color:rgb(67,67,67);font-size:14px;padding:0px;margin:0px;border:medium none;text-decoration:none;\">612-339-8828<\/a><\/div>\n<\/div>\n<div style=\"color:rgb(0,0,0);font-family:'Times New Roman';font-size:medium;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\">\n<hr style=\"border:medium none;width:265px;height:1px;color:rgb(67,67,67);background-color:rgb(67,67,67);text-align:left;margin:5px 0px 2px;\" \/><div style=\"width:265px;margin:0px;text-align:center;padding:0px;\">\n<p style=\"font-size:12px;margin:6px 0px 0px;text-align:center;line-height:18px;padding:0px;color:rgb(67,67,67);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;\">Click here to learn more about us at<a href=\"https:\/\/www.reliablegaragedoor.com\/\" style=\"color:rgb(67,67,67);font-size:14px;font-weight:bold;text-decoration:none;\"><br>\nwww.ReliableGarageDoor.com!<br><\/a><\/p>\n<a href=\"https:\/\/www.reliablegaragedoor.com\/\" style=\"color:rgb(67,67,67);text-decoration:none;font-size:14px;\"><\/a><a href=\"https:\/\/www.reliablegaragedoor.com\/\" style=\"color:rgb(17,85,204);\"><img src=\"https:\/\/lh3.googleusercontent.com\/2G0lk1VJnGRyC55GKs0Y5ZJ9SEQro3rxMd3PldX8FGNs0vcrIYShKS5-7KfI6mG2bySJ5ayAqRMq79mgxwwTR7mGf6i4Yo4DSY71WD8pk82i0oi576XqX2xmpmwyxNbZHgaimlBI\" style=\"padding:2px 0px 0px 10px;margin:0px;height:40px;width:47px;\" alt=\"2G0lk1VJnGRyC55GKs0Y5ZJ9SEQro3rxMd3PldX8FGNs0vcrIYShKS5-7KfI6mG2bySJ5ayAqRMq79mgxwwTR7mGf6i4Yo4DSY71WD8pk82i0oi576XqX2xmpmwyxNbZHgaimlBI\" \/><\/a><\/div>\n<\/div>\n<div><br style=\"color:rgb(80,0,80);font-family:Arial, Helvetica, sans-serif;font-size:small;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);\" \/><br><\/div>\n<\/div>\n<\/div>","source":{"type":"email","via":"customer"},"customer":{"id":84321613,"first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"vanessal@reliablegaragedoor.com"},"createdBy":{"id":84321613,"type":"customer","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"vanessal@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T17:58:13Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/84321613"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/84321613"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1433451304"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/150715"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/84321613"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/84321613"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1433451304\/threads\/"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1433451304\/122815"}}}

2021-02-23 00:59:20:{"id":1433451304,"number":122815,"threads":1,"type":"email","folderId":2114931,"status":"active","state":"published","subject":"Test","preview":"This is a test   --    Vanessa LloydDirector of Client Services  Direct 612-278-0438 Office 612-339-8828    Click here to learn more about us at  www.ReliableGarageDoor.com!","mailboxId":150715,"assignee":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"createdBy":{"id":84321613,"type":"customer","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"vanessal@reliablegaragedoor.com"},"createdAt":"2021-02-22T17:58:13Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-22T17:59:19Z","customerWaitingSince":{"time":"2021-02-22T17:58:13Z","friendly":"1 min ago"},"source":{"type":"email","via":"customer"},"tags":[{"id":3480212,"color":"#A5B2BD","tag":"entered"}],"cc":[],"bcc":[],"primaryCustomer":{"id":84321613,"type":"customer","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"vanessal@reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4149285004,"type":"lineitem","action":{"type":"manual-workflow","text":"You ran the **Unpaid Bills** 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Anyone","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T17:58:48Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"}}},{"id":4149281457,"type":"lineitem","action":{"type":"manual-workflow","text":"You ran the **Unpaid Bills** workflow","associatedEntities":{"workflow":363548}},"source":{"type":"workflows","via":"user"},"createdBy":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"assignedTo":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T17:58:24Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"}}},{"id":4149280719,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"<div dir=\"ltr\">This is a test <br clear=\"all\" \/><div><br><\/div>\n--<br><div class=\"ex-gmail_signature\" dir=\"ltr\">\n<div style=\"float:left;max-height:70px;max-width:100px;color:rgb(0,0,0);font-family:'Times New Roman';font-size:medium;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\"><a href=\"https:\/\/www.reliablegaragedoor.com\/\" style=\"color:rgb(17,85,204);\"><img src=\"https:\/\/lh3.googleusercontent.com\/bJtn3R0mYgxkIJCjRNDdDR5ENr0VN_CB1G7LoSi_LGPo-lWBce9ScEQ37RKKgDvXk3vYOaGDLxt46Ce7mQ5KDvD9Wudrae_r85LpL5fgEdf28Zi3ogzoH7acQKcWDugsvS1GHWt3wg=w2400\" style=\"border:medium none;padding:0px;margin:0px;\" alt=\"bJtn3R0mYgxkIJCjRNDdDR5ENr0VN_CB1G7LoSi_LGPo-lWBce9ScEQ37RKKgDvXk3vYOaGDLxt46Ce7mQ5KDvD9Wudrae_r85LpL5fgEdf28Zi3ogzoH7acQKcWDugsvS1GHWt3wg=w2400\" \/><\/a><\/div>\n<div style=\"color:rgb(0,0,0);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;font-style:normal;font-weight:400;letter-spacing:normal;margin:0px;padding:0px;text-indent:0px;text-transform:none;white-space:normal;width:240px;word-spacing:0px;\">\n<div style=\"text-align:left;padding-left:20px;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;\"><span style=\"color:rgb(67,67,67);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:20px;font-weight:bold;line-height:22px;margin:0px;padding:0px;\">Vanessa Lloyd<\/span><span style=\"font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:12px;margin:0px;padding:0px;color:rgb(53,117,188);\">Director of Client Services<\/span>\n<hr style=\"border:medium none;height:3px;color:rgb(53,117,188);width:145px;background-color:rgb(53,117,188);text-align:left;padding:0px;margin:2px 0px 0px;\" \/><\/div>\n<div style=\"color:rgb(67,67,67);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:12px;line-height:20px;margin:2px 0px 0px;padding:0px;padding-left:20px;text-align:left;text-decoration:none;\"><span style=\"color:rgb(67,67,67);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:14px;font-weight:bold;margin:0px;padding:0px 5px 0px 0px;\">Direct<\/span><span> <\/span><a href=\"tel:+16122780438\" style=\"color:rgb(67,67,67);font-size:14px;padding:0px;margin:0px;text-decoration:none;\">612-278-0438<\/a><br><span style=\"color:rgb(67,67,67);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:14px;font-weight:bold;margin:0px;padding:0px 5px 0px 0px;\">Office<\/span><span> <\/span><a href=\"tel:+16123398828\" style=\"color:rgb(67,67,67);font-size:14px;padding:0px;margin:0px;border:medium none;text-decoration:none;\">612-339-8828<\/a><\/div>\n<\/div>\n<div style=\"color:rgb(0,0,0);font-family:'Times New Roman';font-size:medium;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;\">\n<hr style=\"border:medium none;width:265px;height:1px;color:rgb(67,67,67);background-color:rgb(67,67,67);text-align:left;margin:5px 0px 2px;\" \/><div style=\"width:265px;margin:0px;text-align:center;padding:0px;\">\n<p style=\"font-size:12px;margin:6px 0px 0px;text-align:center;line-height:18px;padding:0px;color:rgb(67,67,67);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;\">Click here to learn more about us at<a href=\"https:\/\/www.reliablegaragedoor.com\/\" style=\"color:rgb(67,67,67);font-size:14px;font-weight:bold;text-decoration:none;\"><br>\nwww.ReliableGarageDoor.com!<br><\/a><\/p>\n<a href=\"https:\/\/www.reliablegaragedoor.com\/\" style=\"color:rgb(67,67,67);text-decoration:none;font-size:14px;\"><\/a><a href=\"https:\/\/www.reliablegaragedoor.com\/\" style=\"color:rgb(17,85,204);\"><img src=\"https:\/\/lh3.googleusercontent.com\/2G0lk1VJnGRyC55GKs0Y5ZJ9SEQro3rxMd3PldX8FGNs0vcrIYShKS5-7KfI6mG2bySJ5ayAqRMq79mgxwwTR7mGf6i4Yo4DSY71WD8pk82i0oi576XqX2xmpmwyxNbZHgaimlBI\" style=\"padding:2px 0px 0px 10px;margin:0px;height:40px;width:47px;\" alt=\"2G0lk1VJnGRyC55GKs0Y5ZJ9SEQro3rxMd3PldX8FGNs0vcrIYShKS5-7KfI6mG2bySJ5ayAqRMq79mgxwwTR7mGf6i4Yo4DSY71WD8pk82i0oi576XqX2xmpmwyxNbZHgaimlBI\" \/><\/a><\/div>\n<\/div>\n<div><br style=\"color:rgb(80,0,80);font-family:Arial, Helvetica, sans-serif;font-size:small;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);\" \/><br><\/div>\n<\/div>\n<\/div>","source":{"type":"email","via":"customer"},"customer":{"id":84321613,"first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"vanessal@reliablegaragedoor.com"},"createdBy":{"id":84321613,"type":"customer","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"vanessal@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T17:58:13Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/84321613"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/84321613"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1433451304"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/150715"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/84321613"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/84321613"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1433451304\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1433451304\/122815"}}}

2021-02-23 01:08:41:{"id":1432709807,"number":122770,"threads":1,"type":"email","folderId":2114931,"status":"active","state":"published","subject":"test","preview":"test","mailboxId":150715,"assignee":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"createdAt":"2021-02-22T00:48:21Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-22T18:08:40Z","customerWaitingSince":{"time":"2021-02-22T00:48:21Z","friendly":"17 hours 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2021-02-23 05:00:56:{"id":1433729888,"number":122841,"threads":1,"type":"email","folderId":2114927,"status":"active","state":"published","subject":"Wendy Haroldson","preview":"Good Afternoon Billing Team,   Wendy Haroldson  called in asking if we can switch credit card from a payment made for a special order door from SO4647a   Please call her back (651) 356-9498   Thank yo","mailboxId":150715,"assignee":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"createdBy":{"id":291441794,"type":"customer","first":"Mandy","last":"Nielsen","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"mandyn@reliablegaragedoor.com"},"createdAt":"2021-02-22T21:57:07Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-22T22:00:55Z","customerWaitingSince":{"time":"2021-02-22T21:57:07Z","friendly":"3 min ago"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":291441794,"type":"customer","first":"Mandy","last":"Nielsen","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"mandyn@reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4150189585,"type":"lineitem","action":{"type":"default","text":"Billing Department assigned to Billing Department","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"assignedTo":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T22:00:55Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"}}},{"id":4150176381,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"<div dir=\"ltr\">Good Afternoon Billing Team,\n<div><br><\/div>\n<div><a href=\"https:\/\/app.reliablegaragedoor.com\/customer-detail.html?customerId=116632\">Wendy Haroldson <\/a> called in asking if we can switch credit card from a payment made for a special order door from <a href=\"https:\/\/app.reliablegaragedoor.com\/saleorder.html?saleorder_id=93886\">SO4647a<\/a><\/div>\n<div><br><\/div>\n<div>Please call her back (651) 356-9498<\/div>\n<div><br><\/div>\n<div>Thank you <\/div>\n<div><br><\/div>\n<div>Mandy <\/div>\n<\/div>","source":{"type":"email","via":"customer"},"customer":{"id":291441794,"first":"Mandy","last":"Nielsen","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"mandyn@reliablegaragedoor.com"},"createdBy":{"id":291441794,"type":"customer","first":"Mandy","last":"Nielsen","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"mandyn@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T21:57:07Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/291441794"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/291441794"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1433729888"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/150715"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/291441794"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/291441794"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1433729888\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1433729888\/122841"}}}

2021-02-23 05:25:52:{"id":1433729888,"number":122841,"threads":1,"type":"email","folderId":2114924,"status":"active","state":"published","subject":"Wendy Haroldson","preview":"kds-called and LM","mailboxId":150715,"createdBy":{"id":291441794,"type":"customer","first":"Mandy","last":"Nielsen","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"mandyn@reliablegaragedoor.com"},"createdAt":"2021-02-22T21:57:07Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-22T22:25:51Z","customerWaitingSince":{"time":"2021-02-22T21:57:07Z","friendly":"28 min 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href=\"https:\/\/app.reliablegaragedoor.com\/customer-detail.html?customerId=116632\">Wendy Haroldson <\/a> called in asking if we can switch credit card from a payment made for a special order door from <a href=\"https:\/\/app.reliablegaragedoor.com\/saleorder.html?saleorder_id=93886\">SO4647a<\/a><\/div>\n<div><br><\/div>\n<div>Please call her back (651) 356-9498<\/div>\n<div><br><\/div>\n<div>Thank you <\/div>\n<div><br><\/div>\n<div>Mandy <\/div>\n<\/div>","source":{"type":"email","via":"customer"},"customer":{"id":291441794,"first":"Mandy","last":"Nielsen","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"mandyn@reliablegaragedoor.com"},"createdBy":{"id":291441794,"type":"customer","first":"Mandy","last":"Nielsen","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"mandyn@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T21:57:07Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/291441794"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/291441794"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1433729888"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/150715"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/291441794"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/291441794"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1433729888\/threads\/"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1433729888\/122841"}}}