2021-02-22 06:30:45:{"id":1432404062,"number":122743,"threads":1,"type":"email","folderId":377701,"status":"active","state":"published","subject":"david left a review for Reliable Garage Door on Google My Business","preview":"Reply to their review    Good job, you got a new 5-star review Read review  david clark I was very pleased with the service. Our tech was Chuck Nichols and he was very pleasant to work... Replying to","mailboxId":34936,"assignee":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"createdBy":{"id":260198168,"type":"customer","first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"createdAt":"2021-02-21T16:14:58Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-21T23:30:45Z","customerWaitingSince":{"time":"2021-02-21T16:14:58Z","friendly":"10:14am"},"source":{"type":"emailfwd","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":260198168,"type":"customer","first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"customFields":[],"_embedded":{"threads":[{"id":4146649631,"type":"lineitem","action":{"type":"default","text":"Candice D. assigned to Candice D.","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"assignedTo":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-21T23:30:45Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"}}},{"id":4145911738,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"Reply to their review<br>&lt;#m_4075261528688661226_&gt;<br>&lt;#m_4075261528688661226_&gt;<br>&lt;#m_4075261528688661226_&gt;<br>Good job, you got a new<br>5-star review<br>Read review<br>&lt;https:\/\/business.google.com\/reviews\/l\/14087477200866712908\/r\/ChdDSUhNMG9nS0VJQ0FnSUR5a09IeTRRRRAB?utm_campaign=gmb_notifications&utm_medium=desktop.email&utm_source=local_review&trk=https%3A%2F%2Fnotifications.google.com%2Fg%2Fp%2FAD-FnEye6WNvWkgVsm_HMhFDGf4LN5gqJHky7QRq_jVpQNp5D3wdrcib4u6UJ8iMtZD2eGJSljbqCZL6Pe3I0ag&gt;<br>david clark<br>I was very pleased with the service. Our tech was Chuck Nichols and he was<br>very pleasant to work...<br>Replying to reviews can help customers gain more trust in your business.<br><br>We\u2019ll let david know when you\u2019ve replied.<br>Read review<br>&lt;https:\/\/business.google.com\/reviews\/l\/14087477200866712908\/r\/ChdDSUhNMG9nS0VJQ0FnSUR5a09IeTRRRRAB?utm_campaign=gmb_notifications&utm_medium=desktop.email&utm_source=local_review&trk=https%3A%2F%2Fnotifications.google.com%2Fg%2Fp%2FAD-FnEy5b5-JWEPUWUbxEJg6xD4ZZy6OfISdEUzdMixxXBMJXs1sDoHDXtRByXgMUb1NPMWwI5r7uL7h2HY5d2i4ARg&gt;<br>Visit Google My Business Help<br>&lt;https:\/\/notifications.google.com\/g\/p\/AD-FnExXehMXEnhwbOo6uGupDzy3-J4CGeoGB_YniYTnR44QS4eubJwyyQyexRKgohSAlUUDehPs9pBrlGl_ppCNUKesvtxjasX-XpQgczGBHtepN_iQAGGq3dJooA1htDwtyavdCKZOpV0OZwgIwgt0NNIp9D1v&gt;<br>to learn more and get<br>tips on replying to reviews.<br>This email was sent to you because you indicated that you\u2019d like to receive<br>updates about reviews of your Business Profile. If you don\u2019t want to<br>receive such emails in the future, please unsubscribe here<br>&lt;https:\/\/notifications.google.com\/g\/optout\/AD-FnEw9Q3oZDwNmp2ayFidB03wZUBQf0ZX0NWLN-nhG0fck8l1ORKs9DsoVqPPt0rfGK0HMRq5J5nt0YWJ6jTAWSkukSwvcYTKhbMhXy14eDCnoTWzzVTSyL-o9_jPGHWxAkgHY_SA?hl=en&gt;.<br>You can also change your preference on your Google My Business settings<br>page by logging into https:\/\/business.google.com\/settings<br>&lt;https:\/\/notifications.google.com\/g\/p\/AD-FnEzh_ziEC0W1p43yWy_360hH2EUgeUAvVy3-UOgHbr_L5xFx6CZpb351qCzTaHxF2VEcSho_9GkRUNmwNOExjfeetDUc2O95Ktnkf2hfIVpQ4LJpZjhxwxDzFIev5sefPEnN&gt;<br>.<br>\u00a9 2021 Google LLC 1600 Amphitheatre<br>Parkway, Mountain View, CA 94043 &lt;#m_4075261528688661226_&gt;","source":{"type":"email","via":"customer"},"customer":{"id":260198168,"first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"createdBy":{"id":260198168,"type":"customer","first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":["reviews@reliablegaragedoor.com"],"cc":[],"bcc":[],"createdAt":"2021-02-21T16:14:58Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1432404062"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/34936"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1432404062\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1432404062\/122743"}}}

2021-02-22 06:30:45:{"id":1432405957,"number":122744,"threads":1,"type":"email","folderId":377701,"status":"active","state":"published","subject":"Ralph left a review for Reliable Garage Door on Google My Business","preview":"Reply to their review    Good job, you got a new 5-star review Read review  Ralph Sorenson I don't always take time to review but the service with Reliable was so awesome, I wanted others to... Replyi","mailboxId":34936,"assignee":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"createdBy":{"id":260198168,"type":"customer","first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"createdAt":"2021-02-21T16:17:22Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-21T23:30:45Z","customerWaitingSince":{"time":"2021-02-21T16:17:22Z","friendly":"10:17am"},"source":{"type":"emailfwd","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":260198168,"type":"customer","first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"customFields":[],"_embedded":{"threads":[{"id":4146649629,"type":"lineitem","action":{"type":"default","text":"Candice D. assigned to Candice D.","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"assignedTo":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-21T23:30:45Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"}}},{"id":4145916848,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"Reply to their review<br>&lt;#m_6527404576154126222_&gt;<br>&lt;#m_6527404576154126222_&gt;<br>&lt;#m_6527404576154126222_&gt;<br>Good job, you got a new<br>5-star review<br>Read review<br>&lt;https:\/\/business.google.com\/reviews\/l\/14087477200866712908\/r\/ChZDSUhNMG9nS0VJQ0FnSUR5d0lpMU53EAE?utm_campaign=gmb_notifications&utm_medium=desktop.email&utm_source=local_review&trk=https%3A%2F%2Fnotifications.google.com%2Fg%2Fp%2FAD-FnEyYFyQ-NWWJC2F6iGa-FsH9LqpBpYvpG4VtA2Rv-cE2mBRxq7KM9KnMScF0mRiSu_oO212BnSomLgMXTzNR&gt;<br>Ralph Sorenson<br>I don't always take time to review but the service with Reliable was so<br>awesome, I wanted others to...<br>Replying to reviews can help customers gain more trust in your business.<br><br>We\u2019ll let Ralph know when you\u2019ve replied.<br>Read review<br>&lt;https:\/\/business.google.com\/reviews\/l\/14087477200866712908\/r\/ChZDSUhNMG9nS0VJQ0FnSUR5d0lpMU53EAE?utm_campaign=gmb_notifications&utm_medium=desktop.email&utm_source=local_review&trk=https%3A%2F%2Fnotifications.google.com%2Fg%2Fp%2FAD-FnEyIm7sREe1oh_PDEO3L2eFXVIWuVko1o9YQi8cNNHbc5T3gMctlWc_wAXD2FHMdrTPn50Xf-JL_d89CfTx0fqCm&gt;<br>Visit Google My Business Help<br>&lt;https:\/\/notifications.google.com\/g\/p\/AD-FnExpDajk_R1_YgO4MHZdWaSWRuF2ro8pCHELWjRdyBOdqMcPZ1d8ZufEdlNPtFcuCvl0s2_CPCKdrjRvagZ6rQ4n_66DB1kXN6l0W8XTXS_dcZslPJlMUJ6eHVKupPJ1tJGdbl7MlWsmO4yg-f50naQisRyzYg&gt;<br>to learn more and get<br>tips on replying to reviews.<br>This email was sent to you because you indicated that you\u2019d like to receive<br>updates about reviews of your Business Profile. If you don\u2019t want to<br>receive such emails in the future, please unsubscribe here<br>&lt;https:\/\/notifications.google.com\/g\/optout\/AD-FnEzKXErji_28bG_nXYNTLnd6g7P4aBnbiwcvA20zF8-DJbzpBZktaYF3HknPToMbzrnJBpkJvT1eHPpgY7LU6XtYO-3ApbCc8kPcejdgrgLCDMr8zqrNPM2NuO3x2GNt0ohaeSdx?hl=en&gt;.<br>You can also change your preference on your Google My Business settings<br>page by logging into https:\/\/business.google.com\/settings<br>&lt;https:\/\/notifications.google.com\/g\/p\/AD-FnEwagq3sj-QGbcwxkXNbfbJcdFno8YCggjIy3yXx4eailbmACT1QQfVuDbWCXLprJWoBcI0fMTQdpFJfD-m1PfhO_bHALpuXfBONYYmuCIlXwDyoCCuzwHu260-hs4kOJufsFg&gt;<br>.<br>\u00a9 2021 Google LLC 1600 Amphitheatre<br>Parkway, Mountain View, CA 94043 &lt;#m_6527404576154126222_&gt;","source":{"type":"email","via":"customer"},"customer":{"id":260198168,"first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"createdBy":{"id":260198168,"type":"customer","first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":["reviews@reliablegaragedoor.com"],"cc":[],"bcc":[],"createdAt":"2021-02-21T16:17:22Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1432405957"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/34936"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1432405957\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1432405957\/122744"}}}

2021-02-22 06:30:45:{"id":1432407003,"number":122745,"threads":1,"type":"email","folderId":377701,"status":"active","state":"published","subject":"Ty left a review for Reliable Garage Door on Google My Business","preview":"Reply to their review    Good job, you got a new 5-star review Read review  Ty Moening The Reliable Garage door team made the entire experience incredibly smooth and I couldn\u2019t be happier... Replyin","mailboxId":34936,"assignee":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"createdBy":{"id":260198168,"type":"customer","first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"createdAt":"2021-02-21T16:18:39Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-21T23:30:45Z","customerWaitingSince":{"time":"2021-02-21T16:18:39Z","friendly":"10:18am"},"source":{"type":"emailfwd","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":260198168,"type":"customer","first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"customFields":[],"_embedded":{"threads":[{"id":4146649630,"type":"lineitem","action":{"type":"default","text":"Candice D. assigned to Candice D.","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"assignedTo":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-21T23:30:45Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"}}},{"id":4145919522,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"Reply to their review<br>&lt;#m_6585632869225211485_&gt;<br>&lt;#m_6585632869225211485_&gt;<br>&lt;#m_6585632869225211485_&gt;<br>Good job, you got a new<br>5-star review<br>Read review<br>&lt;https:\/\/business.google.com\/reviews\/l\/01416345835525643822\/r\/ChZDSUhNMG9nS0VJQ0FnSUN5My1fTE1REAE?utm_campaign=gmb_notifications&utm_medium=desktop.email&utm_source=local_review&trk=https%3A%2F%2Fnotifications.google.com%2Fg%2Fp%2FAD-FnEwNb7Zz1H-XvoeDqusDcVDJVhHKeQLiIH_dsbSEx4NQ1E2n7uu1kRGrskytn2fyNvBKcoV1gnIPcm12p0w&gt;<br>Ty Moening<br>The Reliable Garage door team made the entire experience incredibly smooth<br>and I couldn\u2019t be happier...<br>Replying to reviews can help customers gain more trust in your business.<br><br>We\u2019ll let Ty know when you\u2019ve replied.<br>Read review<br>&lt;https:\/\/business.google.com\/reviews\/l\/01416345835525643822\/r\/ChZDSUhNMG9nS0VJQ0FnSUN5My1fTE1REAE?utm_campaign=gmb_notifications&utm_medium=desktop.email&utm_source=local_review&trk=https%3A%2F%2Fnotifications.google.com%2Fg%2Fp%2FAD-FnEzvhxtmQ3rEGhwOzSqaF7w17LpPiX5ymbNDZZj3-wFKn157-stkYhqQ_miaeyECxaNsd0NEN9E456-5LG6T0gM&gt;<br>Visit Google My Business Help<br>&lt;https:\/\/notifications.google.com\/g\/p\/AD-FnExMh39cmAA_ZbBtxwT9HhlhYocDtT5s-wHVUtiLVAaFagMieDPKpku-Tq4PZIICucMZvPmNhU_uUBt3qAKVSCPnCDZLnh5G7CEXs8B2NVPJK4PG71iCeluQx0oTvYRNxCdlHmo6iEp3NqZ0Ox7mrgCkZ9BQ&gt;<br>to learn more and get<br>tips on replying to reviews.<br>This email was sent to you because you indicated that you\u2019d like to receive<br>updates about reviews of your Business Profile. If you don\u2019t want to<br>receive such emails in the future, please unsubscribe here<br>&lt;https:\/\/notifications.google.com\/g\/optout\/AD-FnEws9IUtknKKDod2xr62VeB1oQWQZiH6g8aUJUReq8TZMS9tY2jYAoYyhqEwu1BrcEM_lh5OINBJRg37fcXWnopxtTB1u6UpEZNT5V3xBCsx6f9SLGlGmVeVvZHvA2Qu3Hb9aB8?hl=en&gt;.<br>You can also change your preference on your Google My Business settings<br>page by logging into https:\/\/business.google.com\/settings<br>&lt;https:\/\/notifications.google.com\/g\/p\/AD-FnEwo5OEHbzptk2BIUOogQZEfOvyatNxZC8ESTVaHGI3iICYkn1CFtAXWWI0vGjBsPX9qy1XmC3Hma4ZnjU0yqNG0uORX1doDgOWWIR3nr3KNx4MCK49VPgpKd4fHugP7OFKR&gt;<br>.<br>\u00a9 2021 Google LLC 1600 Amphitheatre<br>Parkway, Mountain View, CA 94043 &lt;#m_6585632869225211485_&gt;","source":{"type":"email","via":"customer"},"customer":{"id":260198168,"first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"createdBy":{"id":260198168,"type":"customer","first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":["reviews@reliablegaragedoor.com"],"cc":[],"bcc":[],"createdAt":"2021-02-21T16:18:39Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1432407003"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/34936"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1432407003\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1432407003\/122745"}}}

2021-02-22 06:30:46:{"id":1432564034,"number":122756,"threads":1,"type":"email","folderId":377701,"status":"active","state":"published","subject":"Paul left a review for Reliable Garage Door on Google My Business","preview":"Reply to their review    Good job, you got a new 5-star review Read review  Paul Thai So thankful they were able to help me on short notice with my garage door stuck open in the freezing... Replying t","mailboxId":34936,"assignee":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"createdBy":{"id":260198168,"type":"customer","first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"createdAt":"2021-02-21T20:05:58Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-21T23:30:45Z","customerWaitingSince":{"time":"2021-02-21T20:05:58Z","friendly":"2:05pm"},"source":{"type":"emailfwd","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":260198168,"type":"customer","first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"customFields":[],"_embedded":{"threads":[{"id":4146649628,"type":"lineitem","action":{"type":"default","text":"Candice D. assigned to Candice D.","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"assignedTo":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-21T23:30:45Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"}}},{"id":4146343345,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"Reply to their review<br>&lt;#m_-8738248241337682515_&gt;<br>&lt;#m_-8738248241337682515_&gt;<br>&lt;#m_-8738248241337682515_&gt;<br>Good job, you got a new<br>5-star review<br>Read review<br>&lt;https:\/\/business.google.com\/reviews\/l\/01416345835525643822\/r\/ChZDSUhNMG9nS0VJQ0FnSUR5OE1EMkxBEAE?utm_campaign=gmb_notifications&utm_medium=desktop.email&utm_source=local_review&trk=https%3A%2F%2Fnotifications.google.com%2Fg%2Fp%2FAD-FnEyr38v6oFK3piN1dcJBlSr3YD2EYAQLyE1oUDdxysbTzq2UKtYjhGAuixXeSL54o-ZA9Qp117xTEYZ-ZA&gt;<br>Paul Thai<br>So thankful they were able to help me on short notice with my garage door<br>stuck open in the freezing...<br>Replying to reviews can help customers gain more trust in your business.<br><br>We\u2019ll let Paul know when you\u2019ve replied.<br>Read review<br>&lt;https:\/\/business.google.com\/reviews\/l\/01416345835525643822\/r\/ChZDSUhNMG9nS0VJQ0FnSUR5OE1EMkxBEAE?utm_campaign=gmb_notifications&utm_medium=desktop.email&utm_source=local_review&trk=https%3A%2F%2Fnotifications.google.com%2Fg%2Fp%2FAD-FnEyGFSlsWjriiI--VScJlCwUvpVW6_t73tfmKpMRckspSu2oFsM9SttaMPhDwP-GhBG0KBi_Q37BXAhe93udnA&gt;<br>Visit Google My Business Help<br>&lt;https:\/\/notifications.google.com\/g\/p\/AD-FnEx2e6XJv-ih26d07y8RLErei9yaxPYiwMAZy0Ij5sde2PMYixo-cG-4fQlicEbVRCus3205VBqH79zDtWnTE05sTMw5KyXMXW2mIsx5KUOgz2TA-LisauALrG1hseMynlFqqzDCCwqP_CC4s665fJQVo58&gt;<br>to learn more and get<br>tips on replying to reviews.<br>This email was sent to you because you indicated that you\u2019d like to receive<br>updates about reviews of your Business Profile. If you don\u2019t want to<br>receive such emails in the future, please unsubscribe here<br>&lt;https:\/\/notifications.google.com\/g\/optout\/AD-FnEzUdKtotq2al0yjeIwLTNRdUBFQTQyZRIyB7_zi19wDYZ3O_fQmcYoRGHt0w5yRHCGb6QKMjBFwMh3fq7wvjZWu09cAb5tf8O6MVyRykbgHDt5P_uWp5VCG6U5346LpnYl4oQ?hl=en&gt;.<br>You can also change your preference on your Google My Business settings<br>page by logging into https:\/\/business.google.com\/settings<br>&lt;https:\/\/notifications.google.com\/g\/p\/AD-FnEwXmmgOVk-uQU-gnbDb9S2AmGlnRL8KI-uVIFk8G-ezdRpb3yRQ9xCiEqyf7xH7BtS-60z0i4jYyXHVscbAiWu2HLMNkZaX84V0p0JdnCmz1hfYQzroBN2bys5Od-Vy7YI&gt;<br>.<br>\u00a9 2021 Google LLC 1600 Amphitheatre<br>Parkway, Mountain View, CA 94043 &lt;#m_-8738248241337682515_&gt;","source":{"type":"email","via":"customer"},"customer":{"id":260198168,"first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"createdBy":{"id":260198168,"type":"customer","first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":["reviews@reliablegaragedoor.com"],"cc":[],"bcc":[],"createdAt":"2021-02-21T20:05:58Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1432564034"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/34936"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1432564034\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1432564034\/122756"}}}

2021-02-22 07:49:19:{"id":1432709807,"number":122770,"threads":1,"type":"email","folderId":2114931,"status":"active","state":"published","subject":"test","preview":"test","mailboxId":150715,"assignee":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"createdAt":"2021-02-22T00:48:21Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-22T00:49:18Z","customerWaitingSince":{"time":"2021-02-22T00:48:21Z","friendly":"Just now"},"source":{"type":"web","via":"user"},"tags":[{"id":3480212,"color":"#A5B2BD","tag":"entered"}],"cc":[],"bcc":[],"primaryCustomer":{"id":1187946,"type":"customer","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/08.png","email":"billing@reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4146760413,"type":"lineitem","action":{"type":"manual-workflow","text":"Candice D. ran the **Unpaid Bills** workflow","associatedEntities":{"workflow":363548}},"source":{"type":"workflows","via":"user"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"assignedTo":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T00:49:18Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"}}},{"id":4146760094,"type":"lineitem","status":"active","action":{"type":"default","text":"Candice D. marked as Active","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T00:49:04Z","_embedded":{"attachments":[]},"_links":{"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"}}},{"id":4146758924,"type":"message","status":"closed","state":"published","action":{"type":"original-author","associatedEntities":{"user":246758}},"body":"test","source":{"type":"web","via":"user"},"customer":{"id":1187946,"first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/08.png","email":"billing@reliablegaragedoor.com"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T00:48:21Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/1187946"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1432709807"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/150715"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/1187946"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1432709807\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1432709807\/122770"}}}

2021-02-22 07:51:21:{"id":1432709807,"number":122770,"threads":1,"type":"email","folderId":2114924,"status":"active","state":"published","subject":"test","preview":"test","mailboxId":150715,"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"createdAt":"2021-02-22T00:48:21Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-22T00:51:21Z","customerWaitingSince":{"time":"2021-02-22T00:48:21Z","friendly":"2 min ago"},"source":{"type":"web","via":"user"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":1187946,"type":"customer","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/08.png","email":"billing@reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4146763200,"type":"lineitem","action":{"type":"default","text":"Candice D. assigned to 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2021-02-22 22:59:04:{"id":1433209376,"number":122787,"threads":1,"type":"email","folderId":2114927,"status":"active","state":"published","subject":"Lorraine Wolden- Mail Invoice","preview":"Hello!    Lorraine would like her invoice mailed to her home.    Lorraine Wolden  10909 Sheridan Ave S, Minneapolis, MN 55431  (952) 881-1759       INV206630   Thanks,  Nazzi           Nazinet Barihe","mailboxId":150715,"assignee":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"createdBy":{"id":239919271,"type":"customer","first":"Nazinet","last":"Barihe","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/05.png","email":"nazinetb@reliablegaragedoor.com"},"createdAt":"2021-02-22T14:53:37Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-22T15:59:03Z","customerWaitingSince":{"time":"2021-02-22T14:53:36Z","friendly":"8:53am"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":239919271,"type":"customer","first":"Nazinet","last":"Barihe","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/05.png","email":"nazinetb@reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4148758005,"type":"lineitem","action":{"type":"default","text":"You assigned to Billing Department","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"assignedTo":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T15:59:03Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"}}},{"id":4148458414,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"<div dir=\"ltr\">Hello! \n<div><br><\/div>\n<div>Lorraine would like her invoice mailed to her home. <\/div>\n<div><br><\/div>\n<div>Lorraine Wolden <\/div>\n<div><a href=\"https:\/\/app.reliablegaragedoor.com\/appointments.html#\" class=\"ex-gmail-ng-binding\" style=\"margin:0px;padding:0px;border:0px;line-height:inherit;font-family:Arial;font-size:12px;color:inherit;vertical-align:middle;background-color:rgba(255,255,255,0.6);\">10909 Sheridan Ave S, Minneapolis, MN 55431<\/a><br><\/div>\n<div>(952) 881-1759   <br><\/div>\n<div><br><\/div>\n<div><a href=\"https:\/\/rgdapp.s3.amazonaws.com\/upload\/customers\/117382\/orders\/INV206630.pdf?q=1614005282\">INV206630<\/a><\/div>\n<div><br><\/div>\n<div>Thanks, <\/div>\n<div>Nazzi <\/div>\n<div><br><\/div>\n<div><br><\/div>\n<div class=\"ex-gmail_signature\" dir=\"ltr\">\n<table border=\"0\" cellpadding=\"0\" width=\"450\" style=\"font-family:'Times New Roman';table-layout:fixed;\"><tbody><tr><td align=\"left\" valign=\"middle\" width=\"185\">\n<p style=\"margin-right:10px;font-family:Arial, sans-serif;font-size:12px;line-height:14px;margin-bottom:0px;\"><a href=\"http:\/\/www.reliablegaragedoor.com\/\"><img src=\"http:\/\/reliablegaragedoor.com\/signature\/logo.png\" alt=\"Reliable Garage Door\" height=\"170\" border=\"0\" width=\"185\" \/><\/a><\/p>\n<\/td>\n<td align=\"left\" nowrap=\"nowrap\" width=\"265\">\n<p style=\"font-family:Arial, sans-serif;font-size:12px;line-height:15px;color:rgb(17,17,17);margin-bottom:0px;\"><span style=\"font-weight:bold;color:rgb(7,97,160);font-size:14px;letter-spacing:-1px;\">Nazinet Barihe<\/span><br>\nAppointment Setter<br>\nDirect: 612-260-9567<br>\nOffice: 612-339-8828<br><img src=\"http:\/\/reliablegaragedoor.com\/signature\/line.png\" border=\"0\" alt=\"line.png\" \/><br><span style=\"font-style:italic;\">We encourage you to please leave your valuable feedback here<\/span><br><br><a href=\"https:\/\/www.facebook.com\/ReliableGarageDoor\"><img src=\"http:\/\/reliablegaragedoor.com\/signature\/fbook.png\" border=\"0\" alt=\"Facebook\" \/><\/a>    <a href=\"http:\/\/shhhh.link\/49d95\"><img src=\"http:\/\/reliablegaragedoor.com\/signature\/gplus.png\" border=\"0\" alt=\"Google Plus\" \/><\/a>    <a href=\"http:\/\/www.angieslist.com\/AngiesList\/Review\/466951\"><img src=\"http:\/\/reliablegaragedoor.com\/signature\/alist.png\" border=\"0\" alt=\"Angies List\" \/><\/a>    <a href=\"http:\/\/www.yelp.com\/biz\/reliable-garage-door-coon-rapids\"><img src=\"http:\/\/reliablegaragedoor.com\/signature\/yelp.png\" border=\"0\" alt=\"Yelp\" \/><\/a><\/p>\n<\/td>\n<\/tr><\/tbody><\/table><\/div>\n<\/div>","source":{"type":"email","via":"customer"},"customer":{"id":239919271,"first":"Nazinet","last":"Barihe","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/05.png","email":"nazinetb@reliablegaragedoor.com"},"createdBy":{"id":239919271,"type":"customer","first":"Nazinet","last":"Barihe","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/05.png","email":"nazinetb@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T14:53:36Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/239919271"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/239919271"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1433209376"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/150715"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/239919271"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/239919271"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1433209376\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1433209376\/122787"}}}

2021-02-22 23:46:00:{"id":1433349527,"number":122803,"threads":1,"type":"email","folderId":2114927,"status":"active","state":"published","subject":"Al Kampa","preview":"Good Morning,   When you get the chance could you please mail Al Kampa a copy of their invoice?    Thank you!   Amanda N","mailboxId":150715,"assignee":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"createdBy":{"id":368605479,"type":"customer","first":"Amanda","last":"Nelson","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"amandan@reliablegaragedoor.com"},"createdAt":"2021-02-22T16:39:50Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-22T16:45:38Z","customerWaitingSince":{"time":"2021-02-22T16:39:50Z","friendly":"6 min ago"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":368605479,"type":"customer","first":"Amanda","last":"Nelson","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"amandan@reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4148967924,"type":"lineitem","action":{"type":"default","text":"You assigned to Billing Department","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"assignedTo":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T16:45:38Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"}}},{"id":4148941297,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"<div dir=\"ltr\">Good Morning,\n<div><br><\/div>\n<div>When you get the chance could you please mail Al Kampa a copy of their invoice? <\/div>\n<div><br><\/div>\n<div>Thank you!<\/div>\n<div><br><\/div>\n<div>Amanda N<\/div>\n<\/div>","source":{"type":"email","via":"customer"},"customer":{"id":368605479,"first":"Amanda","last":"Nelson","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"amandan@reliablegaragedoor.com"},"createdBy":{"id":368605479,"type":"customer","first":"Amanda","last":"Nelson","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"amandan@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-22T16:39:50Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/368605479"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/368605479"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1433349527"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/150715"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/368605479"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/368605479"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1433349527\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1433349527\/122803"}}}