2021-02-21 03:16:48:{"id":1431850967,"number":122725,"threads":1,"type":"phone","folderId":1790592,"status":"active","state":"published","subject":"Voicemail Notification","preview":"Jake Sipe,  There is a new voicemail in mailbox 3502:  \tFrom:\t\"7639137986\"  \tLength:\t0:56 seconds \tDate:\tSaturday, February 20, 2021 at 02:16:27 PM   Visit http:\/\/AMPWEBADDRESS\/ucp to check your voice","mailboxId":134033,"assignee":{"id":267962,"type":"user","first":"Jake","last":"Sipe","email":"jakes@reliablegaragedoor.com"},"createdBy":{"id":274114344,"type":"customer","first":"Phone","last":"System","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"noreply@pbx.reliablegaragedoor.com"},"createdAt":"2021-02-20T20:16:46Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-20T20:16:46Z","customerWaitingSince":{"time":"2021-02-20T20:16:46Z","friendly":"Just now"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":274114344,"type":"customer","first":"Phone","last":"System","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"noreply@pbx.reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4144454539,"type":"lineitem","action":{"type":"automatic-workflow","text":"Workflow **Jake** was triggered","associatedEntities":{"workflow":390514}},"source":{"type":"workflows","via":"user"},"createdBy":{"id":1,"type":"user","first":"Help","last":"Scout","email":"none@nowhere.com"},"assignedTo":{"id":267962,"type":"user","first":"Jake","last":"Sipe","email":"jakes@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-20T20:16:47Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/267962"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"}}},{"id":4144454528,"type":"phone","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"Jake Sipe,<br \/>\n<br \/>\nThere is a new voicemail in mailbox 3502:<br \/>\n<br \/>\n\tFrom:\t\"7639137986\" &lt;7639137986&gt;<br \/>\n\tLength:\t0:56 seconds<br \/>\n\tDate:\tSaturday, February 20, 2021 at 02:16:27 PM<br \/>\n<br \/>\n<br \/>\nVisit http:\/\/AMPWEBADDRESS\/ucp to check your voicemail with a web browser.","source":{"type":"email","via":"customer"},"customer":{"id":274114344,"first":"Phone","last":"System","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"noreply@pbx.reliablegaragedoor.com"},"createdBy":{"id":274114344,"type":"customer","first":"Phone","last":"System","photoUrl":"https:\/\/secure.helpscout.net\/\/images\/users\/asterisk.png","email":"noreply@pbx.reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-20T20:16:46Z","_embedded":{"attachments":[{"id":337335721,"filename":"msg0000.wav","mimeType":"audio\/x-wav","width":0,"height":0,"size":901484,"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1431850967\/attachments\/337335721"},"data":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1431850967\/attachments\/337335721\/data"},"web":{"href":"https:\/\/secure.helpscout.net\/file\/337335721\/803d8ae65b599a9cd5264fc8ae4bdb938fad8a2e\/msg0000.wav"}}}]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1431850967"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/134033"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1431850967\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/267962"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1431850967\/122725"}}}