2021-02-01 01:05:18:{"id":1410426059,"number":121135,"threads":2,"type":"email","folderId":2114927,"status":"active","state":"published","subject":"Home Pro America","preview":"Hi Sue,You had asked me to send it over and he hasn't opened the email.Yes, the application is saved in drive and we have a preset reply that we use for creating the email in HelpScout.I'll call him M","mailboxId":150715,"assignee":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"createdBy":{"id":46333935,"type":"customer","first":"Sue","last":"Gainor","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"sueg@reliablegaragedoor.com"},"createdAt":"2021-01-29T17:13:44Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-01-31T18:05:17Z","customerWaitingSince":{"time":"2021-01-31T18:05:10Z","friendly":"Just now"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":46333935,"type":"customer","first":"Sue","last":"Gainor","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"sueg@reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4081608422,"type":"lineitem","action":{"type":"default","text":"Candice D. assigned to Candice D.","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"assignedTo":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-31T18:05:17Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"}}},{"id":4081608369,"type":"lineitem","status":"active","action":{"type":"default","text":"Candice D. marked as Active","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-31T18:05:15Z","_embedded":{"attachments":[]},"_links":{"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"}}},{"id":4081603451,"type":"message","status":"closed","state":"published","action":{"type":"original-author","associatedEntities":{"user":246758}},"body":"Hi Sue,<br \/><br \/>You had asked me to send it over and he hasn't opened the email.<br \/><br \/>Yes, the application is saved in drive and we have a preset reply that we use for creating the email in HelpScout.<br \/><br \/>I'll call him Monday and make sure he receives it while we are speaking.<br \/>","source":{"type":"web","via":"user"},"customer":{"id":46333935,"first":"Sue","last":"Gainor","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"sueg@reliablegaragedoor.com"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-31T18:05:10Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/46333935"}}},{"id":4078704768,"type":"note","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"<b class=\"mention-highlight\">@vanessa<\/b> <b class=\"mention-highlight\">@candiceD<\/b>\u00a0- Is this just something we email over from the google drive?\u00a0","source":{"type":"web","via":"user"},"customer":{"id":46333935,"first":"Sue","last":"Gainor","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"sueg@reliablegaragedoor.com"},"createdBy":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-29T23:03:46Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/46333935"}}},{"id":4077677248,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"<div dir=\"ltr\">Hi Ladies,\n<div><br><\/div>\n<div>I thought I requested this business application earlier in the week, however I do not see it in my emails. <\/div>\n<div><br><\/div>\n<div>Please send a business application to <\/div>\n<div><br><\/div>\n<div> <a href=\"mailto:jjones@homeproam.com\">Jeff Jones - Home Pro America<\/a><\/div>\n<div><br><\/div>\n<div>Thanks<\/div>\n<div>Sue<br><div><br><\/div>\n<div><br clear=\"all\" \/><div class=\"ex-gmail_signature\" dir=\"ltr\">\n<table border=\"0\" cellpadding=\"0\" width=\"450\" style=\"font-family:'Times New Roman';table-layout:fixed;\"><tbody><tr><td align=\"left\" valign=\"middle\" width=\"185\">\n<p style=\"margin-right:10px;font-family:Arial, sans-serif;font-size:12px;line-height:14px;margin-bottom:0px;\"><a href=\"http:\/\/www.reliablegaragedoor.com\/\"><img src=\"http:\/\/reliablegaragedoor.com\/signature\/logo.png\" alt=\"Reliable Garage Door\" height=\"170\" border=\"0\" width=\"185\" class=\"ex-hoverZoomLink\" \/><\/a><\/p>\n<\/td>\n<td align=\"left\" nowrap=\"nowrap\" width=\"265\">\n<p style=\"font-family:Arial, sans-serif;font-size:12px;line-height:15px;color:rgb(17,17,17);margin-bottom:0px;\"><span style=\"font-weight:bold;color:rgb(7,97,160);font-size:14px;letter-spacing:-1px;\"><img border=\"0\" src=\"http:\/\/reliablegaragedoor.com\/signature\/sueg.jpg\" width=\"60\" height=\"60\" align=\"left\" class=\"ex-hoverZoomLink\" alt=\"sueg.jpg\" \/> Susan Gainor <\/span><br>\n Burnsville Office Mgr | Outside Sales<br>\n Direct: 612-444-2152<br>\n Office: 612-339-8828<br><img src=\"http:\/\/reliablegaragedoor.com\/signature\/line.png\" border=\"0\" class=\"ex-hoverZoomLink\" alt=\"line.png\" \/><br><span style=\"font-style:italic;\">We encourage you to please leave your valuable feedback here<\/span> <br><br><a href=\"https:\/\/www.facebook.com\/ReliableGarageDoor\" style=\"text-decoration:none;\"><img src=\"http:\/\/reliablegaragedoor.com\/signature\/fbook.png\" border=\"0\" alt=\"Facebook\" class=\"ex-hoverZoomLink\" \/><\/a>    <a href=\"http:\/\/shhhh.link\/49d95\" style=\"text-decoration:none;\"><img src=\"http:\/\/reliablegaragedoor.com\/signature\/gplus.png\" border=\"0\" alt=\"Google Plus\" class=\"ex-hoverZoomLink\" \/><\/a>    <a href=\"http:\/\/www.angieslist.com\/AngiesList\/Review\/466951\" style=\"text-decoration:none;\"><img src=\"http:\/\/reliablegaragedoor.com\/signature\/alist.png\" border=\"0\" alt=\"Angies List\" class=\"ex-hoverZoomLink\" \/><\/a>    <a href=\"http:\/\/www.yelp.com\/biz\/reliable-garage-door-coon-rapids\" style=\"text-decoration:none;\"><img src=\"http:\/\/reliablegaragedoor.com\/signature\/yelp.png\" border=\"0\" alt=\"Yelp\" class=\"ex-hoverZoomLink\" \/><\/a><\/p>\n<\/td>\n<\/tr><\/tbody><\/table><\/div>\n<\/div>\n<\/div>\n<\/div>","source":{"type":"email","via":"customer"},"customer":{"id":46333935,"first":"Sue","last":"Gainor","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"sueg@reliablegaragedoor.com"},"createdBy":{"id":46333935,"type":"customer","first":"Sue","last":"Gainor","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"sueg@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-29T17:13:44Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/46333935"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/46333935"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1410426059"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/150715"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/46333935"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/46333935"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1410426059\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1410426059\/121135"}}}

2021-02-01 07:51:51:{"id":1409881314,"number":121105,"threads":1,"type":"email","folderId":377701,"status":"active","state":"published","subject":"New recommendation about Reliable Garage Door | Burnsville for your review","preview":"See what your neighbors are saying about you  [image: Nextdoor]  View on Nextdoor  One of your neighbors left you a new recommendation. A neighbor from ECCO Neighborhood YOUR PAGE Reliable Garage Door","mailboxId":34936,"assignee":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"createdBy":{"id":107041410,"type":"customer","first":"&#39;facebook Ads Team&#39; Via Rgd Soci","last":"Media","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"socialmedia@reliablegaragedoor.com"},"createdAt":"2021-01-29T05:28:00Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-01T00:51:51Z","customerWaitingSince":{"time":"2021-01-29T05:28:00Z","friendly":"2 days ago"},"source":{"type":"emailfwd","via":"customer"},"tags":[],"cc":["socialmedia@reliablegaragedoor.com"],"bcc":[],"primaryCustomer":{"id":107041410,"type":"customer","first":"&#39;facebook Ads Team&#39; Via Rgd Soci","last":"Media","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"socialmedia@reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4082279984,"type":"lineitem","action":{"type":"default","text":"Candice D. assigned to Candice D.","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"assignedTo":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-01T00:51:51Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"}}},{"id":4075649434,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"See what your neighbors are saying about you<br><br>[image: Nextdoor]<br>&lt;https:\/\/nextdoor.com?ct=M8B4Ais8UkyaxtwURPdktuVIpgF0iQLwM7DCpSPbLhgfFsR2VrDJhRCBXHbRnpa1&ec=5s11XNCFBEBVTtSxvOhk2YfiDRMAQEPy3c5qrywznrQ=&token=FKafIbguaWHDUM7Z0yJZsz1Y1p4jk_zutVsUX80nL0BolM-Od6EWksdv8S2RrVQF_ZmZbJ1eDVceE4oG2PnIaUWQEwP2Wp2EmaIR6Y3NG0o%3D&lc=4&auto_token=3HVH1UlhO3Jk7drSl-yNpRynR88uQNPqNPMOEG03hQHyP1WX8db6G0x2AkL1-ba7Nl_LfO8FLS0eTHD0Zy3Uy6lkaqNQ0HaqPokAqAoC6OE%3D&gt;<br>View on Nextdoor<br>&lt;https:\/\/nextdoor.com\/your-reputation\/?profile_id=50030958&active_page_id=14928910&s=&is=bce&ct=M8B4Ais8UkyaxtwURPdktuVIpgF0iQLwM7DCpSPbLhgfFsR2VrDJhRCBXHbRnpa1&ec=5s11XNCFBEBVTtSxvOhk2YfiDRMAQEPy3c5qrywznrQ=&token=FKafIbguaWHDUM7Z0yJZsz1Y1p4jk_zutVsUX80nL0BolM-Od6EWksdv8S2RrVQF_ZmZbJ1eDVceE4oG2PnIaUWQEwP2Wp2EmaIR6Y3NG0o%3D&auto_token=3HVH1UlhO3Jk7drSl-yNpRynR88uQNPqNPMOEG03hQHyP1WX8db6G0x2AkL1-ba7Nl_LfO8FLS0eTHD0Zy3Uy6lkaqNQ0HaqPokAqAoC6OE%3D&lc=5&gt;<br>One of your neighbors left you a new recommendation.<br>A neighbor from ECCO Neighborhood<br>YOUR PAGE<br>Reliable Garage Door | Burnsville 206<br>County Road 42 W<br>View recommendation<br>&lt;https:\/\/nextdoor.com\/your-reputation\/?profile_id=50030958&active_page_id=14928910&s=&is=bce&ct=M8B4Ais8UkyaxtwURPdktuVIpgF0iQLwM7DCpSPbLhgfFsR2VrDJhRCBXHbRnpa1&ec=5s11XNCFBEBVTtSxvOhk2YfiDRMAQEPy3c5qrywznrQ=&token=FKafIbguaWHDUM7Z0yJZsz1Y1p4jk_zutVsUX80nL0BolM-Od6EWksdv8S2RrVQF_ZmZbJ1eDVceE4oG2PnIaUWQEwP2Wp2EmaIR6Y3NG0o%3D&auto_token=3HVH1UlhO3Jk7drSl-yNpRynR88uQNPqNPMOEG03hQHyP1WX8db6G0x2AkL1-ba7Nl_LfO8FLS0eTHD0Zy3Uy6lkaqNQ0HaqPokAqAoC6OE%3D&lc=6&gt;<br><br><br>This message was intended for socialmedia@reliablegaragedoor.com<br>&lt;#m_3175604002411948072_footer_email&gt;<br>Unsubscribe or adjust your email settings<br>&lt;https:\/\/nextdoor.com\/category_unsub\/?p=50030958&c=&e=186&k=bfa2b1c5bacd487&ct=M8B4Ais8UkyaxtwURPdktuVIpgF0iQLwM7DCpSPbLhgfFsR2VrDJhRCBXHbRnpa1&ec=5s11XNCFBEBVTtSxvOhk2YfiDRMAQEPy3c5qrywznrQ=&token=FKafIbguaWHDUM7Z0yJZsz1Y1p4jk_zutVsUX80nL0BolM-Od6EWksdv8S2RrVQF_ZmZbJ1eDVceE4oG2PnIaUWQEwP2Wp2EmaIR6Y3NG0o%3D&lc=7&auto_token=3HVH1UlhO3Jk7drSl-yNpRynR88uQNPqNPMOEG03hQHyP1WX8db6G0x2AkL1-ba7Nl_LfO8FLS0eTHD0Zy3Uy6lkaqNQ0HaqPokAqAoC6OE%3D&gt;<br><br>Nextdoor, 420 Taylor Street, San Francisco, CA 94102<br>&lt;#m_3175604002411948072_footer_address&gt;","source":{"type":"email","via":"customer"},"customer":{"id":107041410,"first":"&#39;facebook Ads Team&#39; Via Rgd Soci","last":"Media","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"socialmedia@reliablegaragedoor.com"},"createdBy":{"id":107041410,"type":"customer","first":"&#39;facebook Ads Team&#39; Via Rgd Soci","last":"Media","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"socialmedia@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":["reviews@reliablegaragedoor.com"],"cc":["socialmedia@reliablegaragedoor.com"],"bcc":[],"createdAt":"2021-01-29T05:28:00Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/107041410"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/107041410"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1409881314"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/34936"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/107041410"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/107041410"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1409881314\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1409881314\/121105"}}}

2021-02-01 07:51:51:{"id":1410614429,"number":121143,"threads":1,"type":"email","folderId":377701,"status":"active","state":"published","subject":"Chris M. posted a new review for your business Reliable Garage Door","preview":"Yelp for business      New review for Reliable Garage Door   1136 114th Ln NW  Ste 600  Coon Rapids, MN 55448    Chris M.     0 friends  1 review  0 photos        1\/29\/2021  Called the sticker in my g","mailboxId":34936,"assignee":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"createdBy":{"id":402001538,"type":"customer","first":"Yelp","last":null,"photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/05.png","email":"reply+43e25a2eaff04380af9b5f208ecedd6d@messaging.yelp.com"},"createdAt":"2021-01-29T20:21:35Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-01T00:51:51Z","customerWaitingSince":{"time":"2021-01-29T20:21:35Z","friendly":"2 days ago"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":402001538,"type":"customer","first":"Yelp","last":null,"photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/05.png","email":"reply+43e25a2eaff04380af9b5f208ecedd6d@messaging.yelp.com"},"customFields":[],"_embedded":{"threads":[{"id":4082279982,"type":"lineitem","action":{"type":"default","text":"Candice D. assigned to Candice D.","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"assignedTo":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-01T00:51:51Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"}}},{"id":4078292053,"type":"lineitem","action":{"type":"moved","text":"Billing Department moved this conversation from the Reliable Garage Door mailbox","associatedEntities":{"mailbox":2691}},"source":{"type":"web","via":"user"},"createdBy":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-29T20:24:20Z","_embedded":{"attachments":[]},"_links":{"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"}}},{"id":4078283923,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"<img src=\"https:\/\/www.yelp.com\/tracking\/track.gif?ytl_=a3e5fae5ea0a4f48918861c360184aa5&amp;utm_medium=email&amp;utm_source=new_review_v2&amp;utm_campaign=Jan-29-2021\" width=\"0\" height=\"0\" align=\"right\" alt=\"track.gif?ytl_=a3e5fae5ea0a4f48918861c360184aa5&amp;utm_medium=email&amp;utm_source=new_review_v2&amp;utm_campaign=Jan-29-2021\" \/><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background-color:#f5f5f5;\" width=\"100%\"><tr><td align=\"center\" style=\"border-collapse:collapse;\">\n<div class=\"ex-body\" style=\"max-width:620px;min-width:320px;margin:0 auto;\">\n<table cellpadding=\"0\" cellspacing=\"0\" align=\"center\" width=\"100%\" style=\"background-color:#f5f5f5;width:100%;\"><tr><td style=\"border-collapse:collapse;\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\"><tr><td height=\"18\"><\/td>\n<\/tr><\/table><table align=\"center\" style=\"max-width:620px;min-width:320px;margin:0 auto;\"><tr><td style=\"text-align:center;\"><img src=\"https:\/\/s3-media0.fl.yelpcdn.com\/assets\/srv0\/yelp_styleguide\/7399f573a724\/assets\/img\/logos\/logo_desktop_medium@2x.png\" alt=\"Yelp burst\" height=\"41\" width=\"82\" style=\"margin-bottom:9px;\" \/><\/td>\n<td style=\"font-family:'Helvetica Neue', Arial, sans-serif;font-size:21px;font-weight:bold;color:#333;\"><span style=\"font-size:0;max-height:0px;max-width:0px;color:#f5f5f5;\">Yelp<\/span> for business<\/td>\n<\/tr><\/table><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\"><tr><td height=\"18\"><\/td>\n<\/tr><\/table><\/td>\n<\/tr><tr><td width=\"100%\" style=\"background-color:#FFF;border-collapse:collapse;\">\n<div style=\"width:100%;border:1px solid #e6e6e6;background-color:#FFF;\">\n<table width=\"100%\" style=\"border-spacing:0;\"><tr><td class=\"ex-text\" style=\"border-collapse:collapse;padding:36px 36px 36px 36px;font-family:'Helvetica Neue', Arial, sans-serif;\">\n<table width=\"100%\" style=\"border-spacing:0;font-size:24px;font-weight:bold;margin:0;line-height:27px;text-align:center;\"><tr><td class=\"ex-text\" style=\"border-collapse:collapse;padding:6px 40px 6px 40px;font-family:'Helvetica Neue', Arial, sans-serif;\">New review for Reliable Garage Door<br><\/td>\n<\/tr><\/table><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\"><tr><td height=\"12\"><\/td>\n<\/tr><\/table><table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"margin:auto;\"><tr><td class=\"ex-apple-links-no-underline\" style=\"font-size:16px;\">1136 114th Ln NW<br>\nSte 600<br>\nCoon Rapids, MN 55448<\/td>\n<\/tr><\/table><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\"><tr><td height=\"18\"><\/td>\n<\/tr><\/table><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\"><tr><td><img alt=\"Chris M.\" height=\"30\" src=\"https:\/\/s3-media0.fl.yelpcdn.com\/assets\/srv0\/yelp_styleguide\/d53e550ec367\/assets\/img\/default_avatars\/user_30_square.png\" width=\"30\" \/><\/td>\n<td style=\"padding-left:9px;\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\"><tr><td><a href=\"https:\/\/www.yelp.com\/user_details?tryauth=True&amp;userid=7P3vjr1t6j8K0H9hPlFgJw&amp;ytl_=a3e5fae5ea0a4f48918861c360184aa5&amp;utm_medium=email&amp;utm_source=new_review_v2&amp;utm_campaign=Jan-29-2021\" style=\"color:#0073bb;font-weight:bold;text-decoration:none;font-size:14px;\">Chris M.<\/a><\/td>\n<\/tr><\/table><\/td>\n<td style=\"padding-left:12px;\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\"><tr><td align=\"center\">\n<table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"font-size:14px;text-align:center;white-space:nowrap;padding:0 8px;\"><tr><td width=\"26\" style=\"padding-right:2px;\"><img width=\"24\" height=\"24\" src=\"https:\/\/s3-media0.fl.yelpcdn.com\/assets\/srv0\/yelp_styleguide\/39c5826ed339\/assets\/img\/email\/24x24_friends_c@2x.png\" alt=\"24x24_friends_c@2x.png\" \/><\/td>\n<td><b>0<\/b> <span class=\"ex-hide-mobile\">friends<\/span><\/td>\n<td width=\"26\" style=\"padding:0 2px 0 4px;\"><img width=\"24\" height=\"24\" src=\"https:\/\/s3-media0.fl.yelpcdn.com\/assets\/srv0\/yelp_styleguide\/7c53441c0c0b\/assets\/img\/email\/24x24_review_c@2x.png\" alt=\"24x24_review_c@2x.png\" \/><\/td>\n<td><b>1<\/b> <span class=\"ex-hide-mobile\">review<\/span><\/td>\n<td width=\"26\" style=\"padding:0 2px 0 6px;\"><img width=\"24\" height=\"24\" src=\"https:\/\/s3-media0.fl.yelpcdn.com\/assets\/srv0\/yelp_styleguide\/30a57f2ed072\/assets\/img\/email\/24x24_photo_c@2x.png\" alt=\"24x24_photo_c@2x.png\" \/><\/td>\n<td><b>0<\/b> <span class=\"ex-hide-mobile\">photos<\/span><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><table width=\"100%\" style=\"border-spacing:0;\"><tr><td class=\"ex-\" style=\"border-collapse:collapse;padding:12px 0px 12px 0px;font-family:'Helvetica Neue', Arial, sans-serif;\">\n<div style=\"background-color:#e6e6e6;height:1px;\"><\/div>\n<\/td>\n<\/tr><\/table><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"margin-bottom:6px;\"><tr><td><\/td>\n<td><img alt=\"5 star rating\" border=\"0\" class=\"ex-rating-image\" height=\"24\" src=\"https:\/\/s3-media0.fl.yelpcdn.com\/assets\/srv0\/yelp_design_web\/e1de8471c251\/assets\/img\/stars\/large_5.png\" style=\"vertical-align:middle;margin-top:-1px;\" width=\"132\" \/><\/td>\n<td class=\"ex-review-date\" style=\"padding-left:6px;\"><span style=\"color:#999;font-size:14px;font-family:'Helvetica Neue', Arial, sans-serif;\">1\/29\/2021<\/span><\/td>\n<\/tr><\/table><table width=\"100%\" style=\"border-spacing:0;\"><tr><td class=\"ex-\" style=\"border-collapse:collapse;padding:6px 0px 6px 0px;font-family:'Helvetica Neue', Arial, sans-serif;\">\n<p style=\"font-size:16px;margin:0;line-height:24px;text-align:left;\">Called the sticker in my garage (brilliant marketing!) and was able to get an appointment the next day. Gerald came out and was super professional. Explained everything in great detail (just had a tune-up) and also was able to fix an issue with the door where a minor part broke off. Great company, great price for the work - Gerald was awesome - thank you!<br><\/p>\n<\/td>\n<\/tr><\/table><table class=\"ex-r2r_response-widgets\"><tr><td>\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\"><tr><td height=\"6\"><\/td>\n<\/tr><\/table><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\"><tr><td style=\"text-align:center;\">\n<table width=\"100%\" style=\"border-spacing:0;\"><tr><td class=\"ex-text\" style=\"border-collapse:collapse;padding:12px 40px 12px 40px;font-family:'Helvetica Neue', Arial, sans-serif;\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\"><tr><td align=\"center\">\n <a href=\"https:\/\/biz.yelp.com\/r2r\/idRNofhYrjYCmmWqWyx0xw\/comment\/7P3vjr1t6j8K0H9hPlFgJw\/compose?ytl_=a3e5fae5ea0a4f48918861c360184aa5&amp;utm_medium=email&amp;utm_source=new_review_v2&amp;utm_campaign=Jan-29-2021\" style=\"font-size:16px;color:#FFF;padding:12px 28px;background:#d91213;white-space:nowrap;font-family:'Helvetica Neue', Arial, sans-serif;border:1px solid #a50508;text-align:center;text-decoration:none;width:240px;font-weight:bold;\">Respond Via Public Comment<\/a> <\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\"><tr><td height=\"6\"><\/td>\n<\/tr><\/table><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\"><tr><td style=\"padding-right:12px;\">\n<table width=\"100%\" style=\"border-spacing:0;\"><tr><td class=\"ex-\" style=\"border-collapse:collapse;padding:12px 0px 12px 0px;font-family:'Helvetica Neue', Arial, sans-serif;\">\n<div style=\"background-color:#e6e6e6;height:1px;\"><\/div>\n<\/td>\n<\/tr><\/table><\/td>\n<td width=\"30\" style=\"text-align:center;\">or<\/td>\n<td style=\"padding-left:12px;\">\n<table width=\"100%\" style=\"border-spacing:0;\"><tr><td class=\"ex-\" style=\"border-collapse:collapse;padding:12px 0px 12px 0px;font-family:'Helvetica Neue', Arial, sans-serif;\">\n<div style=\"background-color:#e6e6e6;height:1px;\"><\/div>\n<\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\"><tr><td height=\"18\"><\/td>\n<\/tr><\/table><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width:100%;background:#f0f3f8;text-align:center;\" width=\"100%\"><tr><td style=\"color:#c41200;font-family:'Helvetica Neue', Arial, sans-serif;font-size:16px;font-weight:bold;padding:15px 15px 8px 15px;\">To reply via direct message, just respond to this email<\/td>\n<\/tr><tr><td style=\"padding:0 15px 15px 15px;\">Or visit <a href=\"https:\/\/biz.yelp.com\/r2r\/idRNofhYrjYCmmWqWyx0xw\/respond\/WoH6hATYN1HKXlFV7_ne8A?utm_medium=email&amp;utm_source=yelp-main&amp;utm_campaign=biz_new_review_v2&amp;utm_content=yelp_for_business_owners&amp;ytl_=a3e5fae5ea0a4f48918861c360184aa5\" style=\"color:#0073bb;\">Yelp for Business<\/a> to reply from your account<\/td>\n<\/tr><\/table><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\"><tr><td height=\"18\"><\/td>\n<\/tr><\/table><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"font-size:14px;\"><tr><td><b>Keep your response simple and friendly.<\/b> Thank this reviewer for their business. 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2021-02-01 13:14:54:{"id":1412190647,"number":121228,"threads":1,"type":"email","folderId":2114931,"status":"active","state":"published","subject":"Your Uber for Business Statement for Reliable Garage Door","preview":"Your January Uber for Business statement is ready     Your January statement includes a summary of charges. Click on the links below to download your statements. While the links expire after 7 days, t","mailboxId":150715,"assignee":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"createdBy":{"id":312100830,"type":"customer","first":"Uber","last":null,"photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"noreply@uber.com"},"createdAt":"2021-02-01T06:10:35Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-01T06:14:53Z","customerWaitingSince":{"time":"2021-02-01T06:10:35Z","friendly":"4 min ago"},"source":{"type":"email","via":"customer"},"tags":[{"id":3480212,"color":"#A5B2BD","tag":"entered"}],"cc":[],"bcc":[],"primaryCustomer":{"id":312100830,"type":"customer","first":"Uber","last":null,"photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"noreply@uber.com"},"customFields":[],"_embedded":{"threads":[{"id":4082783426,"type":"lineitem","action":{"type":"manual-workflow","text":"Candice D. ran the **Unpaid Bills** 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width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border:none;border-collapse:collapse;border-spacing:0;max-width:700px;\" class=\"ex-\"><tr><td style=\"background-color:#FFF;\" align=\"center\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border:none;border-spacing:0;max-width:700px;width:100%;\"><tr><td valign=\"bottom\" style=\"background-color:#829AE3;background-image:url(&quot;https:\/\/d1a3f4spazzrp4.cloudfront.net\/emails\/2016\/global\/pattern\/global-indigo-04.jpg&quot;);\" align=\"center\">\n<div>\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border:none;border-spacing:0;width:100%;\"><tr><td style=\"padding:0;margin:0;width:79%;min-width:15px;\" align=\"center\"><\/td>\n<td style=\"padding:0;margin:0;width:15%;\" align=\"center\" valign=\"bottom\"><img src=\"https:\/\/d1a3f4spazzrp4.cloudfront.net\/emails\/2015\/10\/bit-top1.png\" width=\"120\" border=\"0\" style=\"clear:both;height:auto;max-height:60px;max-width:120px;min-width:65px;text-decoration:none;\" alt=\"bit-top1.png\" \/><\/td>\n<td style=\"padding:0;margin:0;width:6%;\" align=\"center\"><\/td>\n<\/tr><\/table><\/div>\n<\/td>\n<\/tr><\/table><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border:none;border-spacing:0;margin:0 auto;max-width:700px;width:100%;\"><tr><td style=\"padding:0;margin:0;background-color:#FFF;\" align=\"center\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border:none;border-spacing:0;width:100%;\"><tr><td style=\"padding:0;margin:0;width:79%;min-width:15px;\" align=\"center\"><\/td>\n<td style=\"padding:0;margin:0;width:15%;\" align=\"center\"><img src=\"https:\/\/d1a3f4spazzrp4.cloudfront.net\/emails\/2015\/10\/Black-Bit-Logo-bottom.jpg\" width=\"120\" border=\"0\" style=\"clear:both;height:auto;max-height:90px;max-width:120px;min-width:65px;text-decoration:none;\" alt=\"Black-Bit-Logo-bottom.jpg\" \/><\/td>\n<td style=\"padding:0;margin:0;width:6%;\" align=\"center\"><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border:none;border-collapse:collapse;border-spacing:0;margin:auto;max-width:700px;\" class=\"ex-tron\"><tr><td align=\"center\">\n<table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background-color:#FFF;border:none;border-collapse:collapse;border-spacing:0;margin:auto;\" class=\"ex-basetable\"><tr><td align=\"center\">\n<table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"ex-basetable\" style=\"border:none;border-collapse:collapse;border-spacing:0;\"><tr><td align=\"center\" style=\"background-color:#FFF;\">\n\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" class=\"ex-basetable\" style=\"border:none;border-collapse:collapse;border-spacing:0;\"><tr><td>\n<table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"ex-basetable\" style=\"border:none;border-collapse:collapse;border-spacing:0;\"><tr><td>\n\n\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border:none;border-collapse:collapse;border-spacing:0;\" width=\"100%\" class=\"ex-\"><tr><td class=\"ex-noLH-h1 ex-lhreset\" style=\"font-size:0px;line-height:0px;padding-bottom:56px;\"> <\/td>\n<\/tr><\/table><table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border:none;border-collapse:collapse;border-spacing:0;width:100%;\" class=\"ex-\"><tr><td class=\"ex-outsidegutter\" align=\"left\" style=\"padding:0 14px 0 14px;\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border:none;border-collapse:collapse;border-spacing:0;width:100%;\" class=\"ex-\"><tr><td class=\"ex-pt_h1\" style=\"padding-top:5px;\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"ex-t8of12 ex-basetable\" align=\"left\" style=\"border:none;border-collapse:collapse;border-spacing:0;max-width:448px;width:100%;\"><tr><td style=\"padding-left:12px;padding-right:12px;\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"ex-basetable\" width=\"100%\" align=\"left\" style=\"border:none;border-collapse:collapse;border-spacing:0;table-layout:fixed;width:100%;\"><tr><td class=\"ex-h1 ex-h1-p1\" style=\"color:#000;font-family:'ClanPro-Book', 'HelveticaNeue-Light', 'Helvetica Neue Light', Helvetica, Arial, sans-serif;font-size:28px;line-height:36px;padding-bottom:30px;\">Your January Uber for Business statement is ready<\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><tr><td>\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"ex-t10of12 ex-basetable\" align=\"left\" style=\"border:none;border-collapse:collapse;border-spacing:0;max-width:560px;width:100%;\"><tr><td style=\"padding-left:12px;padding-right:12px;\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"ex-basetable\" width=\"100%\" align=\"left\" style=\"border:none;border-collapse:collapse;border-spacing:0;table-layout:fixed;width:100%;\"><tr><td class=\"ex-p1 ex-p1-cta\" style=\"color:#717172;font-family:'ClanPro-Book', 'HelveticaNeue-Light', 'Helvetica Neue Light', Helvetica, Arial, sans-serif;font-size:16px;line-height:28px;padding-bottom:31px;\">Your January statement includes a summary of charges. Click on the links below to download your statements. While the links expire after 7 days, the statements are always available via the dashboard.<\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><tr><td>\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"ex-t10of12 ex-basetable\" align=\"left\" style=\"border:none;border-collapse:collapse;border-spacing:0;max-width:560px;width:100%;\"><tr><td style=\"padding-left:12px;padding-right:12px;\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"ex-basetable\" width=\"100%\" align=\"left\" style=\"border:none;border-collapse:collapse;border-spacing:0;table-layout:fixed;width:100%;\"><tr><td class=\"ex-p1 ex-p1-cta\" style=\"color:#000;font-family:'ClanPro-Book', 'HelveticaNeue-Light', 'Helvetica Neue Light', Helvetica, Arial, sans-serif;font-size:16px;line-height:28px;padding-bottom:31px;\">Download your statements below.<\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><tr><td><\/td>\n<\/tr><tr><td><\/td>\n<\/tr><tr><td><\/td>\n<\/tr><tr><td><\/td>\n<\/tr><tr><td class=\"ex-pb_cta\" style=\"padding-bottom:5px;\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"ex-t6of12 ex-basetable\" align=\"left\" style=\"border:none;border-collapse:collapse;border-spacing:0;max-width:336px;width:100%;\"><tr><td style=\"padding-left:12px;padding-right:12px;\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"ex-basetable\" width=\"100%\" align=\"left\" style=\"border:none;border-collapse:collapse;border-spacing:0;table-layout:fixed;width:100%;\"><tr><td>\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"ex-basetable\" width=\"100%\" align=\"left\" style=\"border:none;border-collapse:collapse;border-spacing:0;table-layout:fixed;width:100%;\"><tr><td align=\"left\">\n<div class=\"ex-btn ex-cta\" lang=\"x-btn\" style=\"font-family:'ClanPro-Medium', Helvetica, Arial, sans-serif;font-size:14px;line-height:20px;text-transform:uppercase;\" xml:lang=\"x-btn\"><a href=\"https:\/\/tbs-static.uber.com\/uber-common-public\/svc-statement-rendering\/prod\/monthly\/202102\/20210201_u4b_monthly_billing_summary_pdf_statement-data-gen\/658df1f0-da97-41ed-bc52-c1c824b5cab8.pdf?Expires=1612764630&amp;Signature=KCe6wviNF1gXBLZq4IUhJ~MBn~56APbNCy~pJQO8IV3EPato5r01EoSd-oHMRZMmJxSCvF99iHkaMFlnYSay4XQ0asXxQkuBGhUzGntVzK1ZFngaKE4cVJynQ1ubfURWrGz-nT7c-mDfOaRNi0P5eXfa9o7e1UqsBdxq-FfrXXlCBDxyPwi~HTgf2nQnwgoHZItsczOtGKL0jDeKXkg0Y~y-SREmSvKitZgGqkiPqop794ZvNlmZwDXvj8nm06F9cB4uElGS~a6oyStaORd05If4EJRfkAx5oa-xLXEd62o248Y7q-Pij7runEhOZvcVgjtHB6Jc4HCS~q1QUr17mQ__&amp;Key-Pair-Id=APKAIHDVVQ56FRKTBBLA\" style=\"background-color:#482BBD;border-color:#482BBD;border-style:solid;border-width:13px 16px;color:#FFF;letter-spacing:1px;max-width:400px;min-width:320px;text-align:center;text-decoration:none;text-transform:uppercase;\"><span style=\"float:left;text-align:left;\">Download Summary PDF<\/span> <\/a> <a href=\"https:\/\/tbs-static.uber.com\/uber-common-public\/svc-statement-rendering\/prod\/monthly\/202102\/20210201_u4b_transaction_csv_statement-data-gen\/fd5eb7cd-2340-4954-8739-72b04ef1b535.csv?Expires=1612764630&amp;Signature=AI2Z43kWQwaPDWtjW8ufovauKlnI18gzp-F6HtPQa8OAbcmSa~fe28uIhXOoJRCSYQTNMPzEJVBmQIXKK85JpUhzRQtSu4-~wT1qeu4xxJsa1IBl-2g-o5MkpMVuSq~R5CoQrnNEMTLiiCdrqSyYpR9fJQ1Qb6iN0JsVNUvrQBNq7x5ThR4rX3xvhRNMEnafma6mbn1fNg~VZYpFkG7qK0gE8PgtXM6xGahVW~JME2YR8JKoaPyYOtLtQdZ~90lJhgRaWdPyXEblQ-xNPxhNsqCcFrkZbdPupDZHB-Z5AZi4vvcKonDJewgQYlwc6y3zWYrdUk19NWYfDYDMmNwfPg__&amp;Key-Pair-Id=APKAIHDVVQ56FRKTBBLA\" style=\"background-color:#482BBD;border-color:#482BBD;border-style:solid;border-width:13px 16px;color:#FFF;letter-spacing:1px;max-width:400px;min-width:320px;text-align:center;text-decoration:none;text-transform:uppercase;margin-top:2px;\"><span style=\"float:left;text-align:left;\">Download Transaction CSV<\/span> <\/a><\/div>\n<\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border:none;border-collapse:collapse;border-spacing:0;width:100%;\" class=\"ex-\"><tr><td class=\"ex-outsidegutter\" style=\"background-color:#FFF;padding:0 14px 0 14px;\">\n<table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border:none;border-collapse:collapse;border-spacing:0;max-width:696px;width:100%;\" class=\"ex-t12of12\" align=\"center\"><tr><td class=\"ex-hr-h1\" style=\"font-size:0px;line-height:0px;padding-bottom:35px;padding-left:22px;padding-right:22px;\"> <\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border:none;border-collapse:collapse;border-spacing:0;width:100%;\" class=\"ex-\"><tr><td align=\"left\" style=\"background-color:#000;\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border:none;border-collapse:collapse;border-spacing:0;width:100%;\" class=\"ex-\"><tr><td align=\"center\">\n<table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border:none;border-collapse:collapse;border-spacing:0;max-width:700px;width:100%;\" class=\"ex-\"><tr><td style=\"padding:0 26px;\">\n<table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border:none;border-collapse:collapse;border-spacing:0;max-width:648px;table-layout:fixed;width:100%;\" class=\"ex-\"><tr><td style=\"font-size:0px;line-height:0px;padding-top:20px;\"> <\/td>\n<\/tr><tr><td>\n<table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border:none;border-collapse:collapse;border-spacing:0;width:100%;\" class=\"ex-\"><tr><td>\n<h1>\n <\/h1>\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"ex-basetable\" align=\"left\" style=\"border:none;border-collapse:collapse;border-spacing:0;max-width:335px;table-layout:fixed;width:100%;\"><tr><td style=\"padding-top:40px;\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"ex-basetable\" width=\"100%\" align=\"left\" style=\"border:none;border-collapse:collapse;border-spacing:0;table-layout:fixed;width:100%;\"><tr><td align=\"left\"><img src=\"https:\/\/uber-static.s3.amazonaws.com\/emails\/2016\/01\/footer_logo.png\" width=\"90\" height=\"20\" style=\"border:none;clear:both;text-decoration:none;width:auto;\" alt=\"\" class=\"ex-\" \/><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><tr><td style=\"padding:40px 0 0 0;\">\n<table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border:none;border-collapse:collapse;border-spacing:0;width:100%;\" class=\"ex-\"><tr><td height=\"1\" style=\"background:#333;font-size:0px;line-height:0px;\"> <\/td>\n<\/tr><\/table><\/td>\n<\/tr><tr><td>\n<table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border:none;border-collapse:collapse;border-spacing:0;width:100%;\" class=\"ex-\"><tr><td style=\"vertical-align:top;\" valign=\"top\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"ex-basetable\" align=\"left\" style=\"border:none;border-collapse:collapse;border-spacing:0;max-width:335px;table-layout:fixed;width:100%;\"><tr><td style=\"padding-top:30px;vertical-align:top;\" valign=\"top\" align=\"left\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"ex-basetable\" width=\"100%\" align=\"left\" style=\"border:none;border-collapse:collapse;border-spacing:0;table-layout:fixed;width:100%;\"><tr><td class=\"ex-p2\" style=\"color:#FFF;font-family:'ClanPro-News', 'HelveticaNeue-Light', 'Helvetica Neue Light', Helvetica, Arial, sans-serif;font-size:14px;line-height:28px;\" align=\"left\"><a href=\"https:\/\/help.uber.com\" style=\"color:#FFF;text-decoration:none;\">Help<\/a><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"ex-basetable\" align=\"left\" style=\"border:none;border-collapse:collapse;border-spacing:0;max-width:313px;table-layout:fixed;width:100%;\"><tr><td>\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"ex-basetable\" width=\"100%\" align=\"left\" style=\"border:none;border-collapse:collapse;border-spacing:0;width:100%;\"><tr><td align=\"left\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"ex-basetable\" align=\"left\" style=\"border:none;border-collapse:collapse;border-spacing:0;max-width:185px;table-layout:fixed;width:100%;\"><tr><td style=\"color:#9d9da3;font-family:'ClanPro-Medium', Helvetica, Arial, sans-serif;font-size:12px;line-height:18px;padding-top:30px;\" class=\"ex-p3\" align=\"left\">Uber Technologies<br>\n1455 Market St<br>\nSan Francisco, CA 94103<\/td>\n<\/tr><tr><td style=\"color:#9d9da3;font-family:'ClanPro-Medium', Helvetica, Arial, sans-serif;font-size:12px;line-height:26px;padding-top:6px;\" class=\"ex-p3\" align=\"left\"><a href=\"https:\/\/www.uber.com\/legal\/privacy\/users\/\" style=\"color:#FFF;text-decoration:none;\">Privacy<\/a><br><a href=\"https:\/\/www.uber.com\/legal\/\" style=\"color:#FFF;text-decoration:none;\">Terms<\/a><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><tr><td style=\"font-size:0px;line-height:0px;padding-top:60px;\"> <\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><img src=\"https:\/\/email.uber.com\/wf\/open?upn=5EkAOyONdohov9wua-2ByXWa36FaER6p1Op-2FGIurpfdt-2FEnUjl8x43PUG2cIycJNyWlWgHC7-2FtoC1NXbgct8G1zLOVezUOHeSJFsgscylWsRvlH0-2BZz4A8TdPU-2FnCNeuRBENBjLyv3CuFtwsIvtNJgjTjTD5IYCJRTWtY1nO0js08tqL-2BRaGFA16LDSVudCBhupYxxDj0bOycAg07ZvehzYdBewCpQAo4ojiA2Ou92BZKNeMcrI-2BXpJ3WuZBwS4DunwcfT6GE-2Fai5iR7kMegNpdb8NKRZy6jpm3-2FYdT4Rw3d0ye4XPQNVsGrba8zaBkUoMYfheOESXyHlwAvvfwiOJOOqmGwiGMLS9gcjB7sAOQEHR6ZxKMrJ3N8Q4OVzKzfK7Xr927n7O8PANz-2BZ3zCeSbvQq96R00N7P7FS20CSaGcojmpzqOQZC89Dc3Wr5z3NSl3Z3kvUGv2acbrsYfzsf9w-3D-3D\" alt=\"\" width=\"1\" height=\"1\" border=\"0\" style=\"height:1px;width:1px;border-width:0;margin-top:0;margin-bottom:0;margin-right:0;margin-left:0;padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;\" \/>","source":{"type":"email","via":"customer"},"customer":{"id":312100830,"first":"Uber","last":null,"photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"noreply@uber.com"},"createdBy":{"id":312100830,"type":"customer","first":"Uber","last":null,"photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"noreply@uber.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-01T06:10:35Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/312100830"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/312100830"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1412190647"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/150715"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/312100830"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/312100830"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1412190647\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1412190647\/121228"}}}

2021-02-01 19:44:56:{"id":1410410057,"number":121134,"threads":2,"type":"email","folderId":2133524,"status":"active","state":"published","subject":"Re: Estimate 182605a Reliable Garage Door","preview":"Hi Clay,     Thanks for the pricing.  Did I hear you incorrectly as I thought you said 25% discount for contractors and this is 10%.  Please give me shout Monday or email if easier as I want to have p","mailboxId":151654,"assignee":{"id":184619,"type":"user","first":"Clay","last":"Kriechbaum","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/184619.69001.jpg","email":"clayk@reliablegaragedoor.com"},"createdBy":{"id":401025117,"type":"customer","first":"Jeff","last":"Jones","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"jjones@homeproam.com"},"createdAt":"2021-01-29T17:00:30Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-01T12:44:55Z","customerWaitingSince":{"time":"2021-01-30T20:49:41Z","friendly":"1 day ago"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":401025117,"type":"customer","first":"Jeff","last":"Jones","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"jjones@homeproam.com"},"customFields":[],"_embedded":{"threads":[{"id":4083762483,"type":"lineitem","action":{"type":"default","text":"Sue Gainor assigned to Clay Kriechbaum","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":184623,"type":"user","first":"Sue","last":"Gainor","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/184623.251305.jpg","email":"sueg@reliablegaragedoor.com"},"assignedTo":{"id":184619,"type":"user","first":"Clay","last":"Kriechbaum","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/184619.69001.jpg","email":"clayk@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-01T12:44:55Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/184619"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/184623"}}},{"id":4080187063,"type":"lineitem","action":{"type":"moved","text":"Billing Department moved this conversation from the Reliable Garage Door mailbox","associatedEntities":{"mailbox":2691}},"source":{"type":"web","via":"user"},"createdBy":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-30T20:51:03Z","_embedded":{"attachments":[]},"_links":{"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"}}},{"id":4080185627,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"Hi Clay,<br><br> <br><br>Thanks for the pricing.  Did I hear you incorrectly as I thought you said 25% discount for contractors and this is 10%.  Please give me shout Monday or email if easier as I want to have proper information when I chat with our Home Pro America controller.<br><br> <br><br>Jeff","source":{"type":"email","via":"customer"},"customer":{"id":401025117,"first":"Jeff","last":"Jones","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"jjones@homeproam.com"},"createdBy":{"id":401025117,"type":"customer","first":"Jeff","last":"Jones","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"jjones@homeproam.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-30T20:49:41Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/401025117"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/401025117"}}},{"id":4077634457,"type":"note","status":"closed","state":"published","action":{"type":"default","associatedEntities":[]},"body":"noted \/\/ tbj","source":{"type":"web","via":"user"},"customer":{"id":401025117,"first":"Jeff","last":"Jones","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"jjones@homeproam.com"},"createdBy":{"id":322360,"type":"user","first":"Reliable","last":".","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/322360.251276.jpg","email":"info@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-29T17:02:00Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/322360"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/401025117"}}},{"id":4077628453,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"<div>\n<div dir=\"ltr\">Thank you!<\/div>\n<div><br><\/div>\n<div class=\"ex-ms-outlook-ios-signature\">Get <a href=\"https:\/\/aka.ms\/o0ukef\">Outlook for iOS<\/a><\/div>\n<\/div>\n<hr style=\"width:98%;\" \/><div id=\"ex-divRplyFwdMsg\" dir=\"ltr\"><b>From:<\/b> Reliable Garage Door &lt;info@reliablegaragedoor.com&gt;<br><b>Sent:<\/b> Friday, January 29, 2021 10:54:18 AM<br><b>To:<\/b> Jeff Jones &lt;jjones@homeproam.com&gt;<br><b>Subject:<\/b> Estimate 182605a Reliable Garage Door\n<br>\n<\/div>\n<div>Hi Jeff Jones (Home Pro America),<br>\nThank you for the opportunity to earn your business. I personally appreciate you as a customer.<br><br>\nPlease click the <a href=\"https:\/\/rgdapp.s3.amazonaws.com\/upload\/customers\/106710\/orders\/EST182605a.pdf\">PDF Link<\/a> to view your Estimate.<br>\nSincerely,<br>\nReliable Garage Door<br>\nMain Office: (612) 339-8828<\/div>","source":{"type":"email","via":"customer"},"customer":{"id":401025117,"first":"Jeff","last":"Jones","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"jjones@homeproam.com"},"createdBy":{"id":401025117,"type":"customer","first":"Jeff","last":"Jones","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"jjones@homeproam.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-29T17:00:30Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/401025117"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/401025117"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1410410057"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/151654"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/401025117"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/401025117"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1410410057\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/184619"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1410410057\/121134"}}}

2021-02-01 22:26:09:{"id":1412640715,"number":121248,"threads":1,"type":"phone","folderId":1790592,"status":"active","state":"published","subject":"Voicemail Notification","preview":"Jake Sipe,  There is a new voicemail in mailbox 3502:  \tFrom:\t\"7634989793\"  \tLength:\t0:12 seconds \tDate:\tMonday, February 01, 2021 at 09:25:58 AM   Visit http:\/\/AMPWEBADDRESS\/ucp to check your voicema","mailboxId":134033,"assignee":{"id":267962,"type":"user","first":"Jake","last":"Sipe","email":"jakes@reliablegaragedoor.com"},"createdBy":{"id":274114344,"type":"customer","first":"Phone","last":"System","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"noreply@pbx.reliablegaragedoor.com"},"createdAt":"2021-02-01T15:26:08Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-01T15:26:08Z","customerWaitingSince":{"time":"2021-02-01T15:26:08Z","friendly":"Just now"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":274114344,"type":"customer","first":"Phone","last":"System","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"noreply@pbx.reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4084433884,"type":"lineitem","action":{"type":"automatic-workflow","text":"Workflow **Jake** was triggered","associatedEntities":{"workflow":390514}},"source":{"type":"workflows","via":"user"},"createdBy":{"id":1,"type":"user","first":"Help","last":"Scout","email":"none@nowhere.com"},"assignedTo":{"id":267962,"type":"user","first":"Jake","last":"Sipe","email":"jakes@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-01T15:26:08Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/267962"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"}}},{"id":4084433841,"type":"phone","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"Jake Sipe,<br \/>\n<br \/>\nThere is a new voicemail in mailbox 3502:<br \/>\n<br \/>\n\tFrom:\t\"7634989793\" &lt;7634989793&gt;<br \/>\n\tLength:\t0:12 seconds<br \/>\n\tDate:\tMonday, February 01, 2021 at 09:25:58 AM<br \/>\n<br \/>\n<br \/>\nVisit http:\/\/AMPWEBADDRESS\/ucp to check your voicemail with a web browser.","source":{"type":"email","via":"customer"},"customer":{"id":274114344,"first":"Phone","last":"System","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"noreply@pbx.reliablegaragedoor.com"},"createdBy":{"id":274114344,"type":"customer","first":"Phone","last":"System","photoUrl":"https:\/\/d12wqas9hcki3z.cloudfront.net\/images\/users\/asterisk.png","email":"noreply@pbx.reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-01T15:26:08Z","_embedded":{"attachments":[{"id":332265112,"filename":"msg0000.wav","mimeType":"audio\/x-wav","width":0,"height":0,"size":207084,"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1412640715\/attachments\/332265112"},"data":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1412640715\/attachments\/332265112\/data"},"web":{"href":"https:\/\/secure.helpscout.net\/file\/332265112\/c2f84aec89af44748fc50631e257e7ca12a5944d\/msg0000.wav"}}}]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1412640715"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/134033"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1412640715\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/267962"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1412640715\/121248"}}}

2021-02-01 22:26:53:{"id":1412478084,"number":121234,"threads":1,"type":"email","folderId":2114927,"status":"active","state":"published","subject":"DIRECT INVOICE, RELIABLE GARAGE DOOR-COON RAPIDS, SI 7629171 RI 6690514 PO: ANDERSON SECTION","preview":null,"mailboxId":150715,"assignee":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"createdBy":{"id":233391298,"type":"customer","first":null,"last":null,"photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/05.png","email":"minneapolisdc@entrematic.com"},"createdAt":"2021-02-01T13:12:22Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-01T15:26:52Z","customerWaitingSince":{"time":"2021-02-01T13:12:22Z","friendly":"7:12am"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":233391298,"type":"customer","first":null,"last":null,"photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/05.png","email":"minneapolisdc@entrematic.com"},"customFields":[],"_embedded":{"threads":[{"id":4084437849,"type":"lineitem","action":{"type":"default","text":"You assigned to Billing Department","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"assignedTo":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-01T15:26:52Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"}}},{"id":4083846439,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":null,"source":{"type":"email","via":"customer"},"customer":{"id":233391298,"first":null,"last":null,"photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/05.png","email":"minneapolisdc@entrematic.com"},"createdBy":{"id":233391298,"type":"customer","first":null,"last":null,"photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/05.png","email":"minneapolisdc@entrematic.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-01T13:12:22Z","_embedded":{"attachments":[{"id":332216615,"filename":"DIRECT INVOICE_7629171.pdf","mimeType":"application\/pdf","width":0,"height":0,"size":67721,"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1412478084\/attachments\/332216615"},"data":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1412478084\/attachments\/332216615\/data"},"web":{"href":"https:\/\/secure.helpscout.net\/file\/332216615\/8744ada62611cbbc06d92a67e0132f5bd5340576\/DIRECT%20INVOICE_7629171.pdf"}}}]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/233391298"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/233391298"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1412478084"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/150715"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/233391298"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/233391298"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1412478084\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1412478084\/121234"}}}

2021-02-01 23:09:58:{"id":1412701474,"number":121256,"threads":1,"type":"email","folderId":2114927,"status":"active","state":"published","subject":"Geri Johansen","preview":"Good Morning,   Could you please mail Geri her invoice from 12\/28\/2020.    Thank you,   Amanda Nelson","mailboxId":150715,"assignee":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"createdBy":{"id":368605479,"type":"customer","first":"Amanda","last":"Nelson","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"amandan@reliablegaragedoor.com"},"createdAt":"2021-02-01T16:09:34Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-01T16:09:57Z","customerWaitingSince":{"time":"2021-02-01T16:09:34Z","friendly":"Just now"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":368605479,"type":"customer","first":"Amanda","last":"Nelson","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"amandan@reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4084657409,"type":"lineitem","action":{"type":"default","text":"Candice D. assigned to Billing Department","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"assignedTo":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-01T16:09:57Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"}}},{"id":4084655497,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"<div dir=\"ltr\">Good Morning,\n<div><br><\/div>\n<div>Could you please mail Geri her <a href=\"https:\/\/app.reliablegaragedoor.com\/invoice.html?invoice_id=92668\">invoice<\/a> from 12\/28\/2020. <\/div>\n<div><br><\/div>\n<div>Thank you,<\/div>\n<div><br><\/div>\n<div>Amanda Nelson<\/div>\n<\/div>","source":{"type":"email","via":"customer"},"customer":{"id":368605479,"first":"Amanda","last":"Nelson","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"amandan@reliablegaragedoor.com"},"createdBy":{"id":368605479,"type":"customer","first":"Amanda","last":"Nelson","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"amandan@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-01T16:09:34Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/368605479"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/368605479"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1412701474"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/150715"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/368605479"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/368605479"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1412701474\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1412701474\/121256"}}}

2021-02-01 23:50:08:{"id":1412757002,"number":121259,"threads":1,"type":"phone","folderId":1790592,"status":"active","state":"published","subject":"Voicemail Notification","preview":"Jake Sipe,  There is a new voicemail in mailbox 3502:  \tFrom:\t\"Anonymous\"  \tLength:\t0:52 seconds \tDate:\tMonday, February 01, 2021 at 10:49:43 AM   Visit http:\/\/AMPWEBADDRESS\/ucp to check your voicemai","mailboxId":134033,"assignee":{"id":267962,"type":"user","first":"Jake","last":"Sipe","email":"jakes@reliablegaragedoor.com"},"createdBy":{"id":274114344,"type":"customer","first":"Phone","last":"System","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"noreply@pbx.reliablegaragedoor.com"},"createdAt":"2021-02-01T16:50:01Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-02-01T16:50:01Z","customerWaitingSince":{"time":"2021-02-01T16:50:01Z","friendly":"Just now"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":274114344,"type":"customer","first":"Phone","last":"System","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"noreply@pbx.reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4084852884,"type":"lineitem","action":{"type":"automatic-workflow","text":"Workflow **Jake** was triggered","associatedEntities":{"workflow":390514}},"source":{"type":"workflows","via":"user"},"createdBy":{"id":1,"type":"user","first":"Help","last":"Scout","email":"none@nowhere.com"},"assignedTo":{"id":267962,"type":"user","first":"Jake","last":"Sipe","email":"jakes@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-01T16:50:06Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/267962"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"}}},{"id":4084852597,"type":"phone","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"Jake Sipe,<br \/>\n<br \/>\nThere is a new voicemail in mailbox 3502:<br \/>\n<br \/>\n\tFrom:\t\"Anonymous\" &lt;Anonymous&gt;<br \/>\n\tLength:\t0:52 seconds<br \/>\n\tDate:\tMonday, February 01, 2021 at 10:49:43 AM<br \/>\n<br \/>\n<br \/>\nVisit http:\/\/AMPWEBADDRESS\/ucp to check your voicemail with a web browser.","source":{"type":"email","via":"customer"},"customer":{"id":274114344,"first":"Phone","last":"System","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"noreply@pbx.reliablegaragedoor.com"},"createdBy":{"id":274114344,"type":"customer","first":"Phone","last":"System","photoUrl":"https:\/\/d12wqas9hcki3z.cloudfront.net\/images\/users\/asterisk.png","email":"noreply@pbx.reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-02-01T16:50:01Z","_embedded":{"attachments":[{"id":332299488,"filename":"msg0000.wav","mimeType":"audio\/x-wav","width":0,"height":0,"size":851244,"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1412757002\/attachments\/332299488"},"data":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1412757002\/attachments\/332299488\/data"},"web":{"href":"https:\/\/secure.helpscout.net\/file\/332299488\/e7159eae5086031342716417d30e8aa94bf80ac8\/msg0000.wav"}}}]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1412757002"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/134033"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1412757002\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/267962"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1412757002\/121259"}}}