2021-01-21 00:24:14:{"id":1394276414,"number":120019,"threads":1,"type":"email","folderId":880062,"status":"active","state":"published","subject":"Mark Michaels Resume","preview":null,"mailboxId":73569,"assignee":{"id":502888,"type":"user","first":"Kathryn","last":"Manning","email":"kathrynm@reliablegaragedoor.com"},"createdBy":{"id":397638125,"type":"customer","first":"Mark","last":"Michaels","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/06.png","email":"markr32vr6@hotmail.com"},"createdAt":"2021-01-12T22:19:04Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-01-20T17:24:12Z","customerWaitingSince":{"time":"2021-01-12T22:19:04Z","friendly":"Jan 12"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":397638125,"type":"customer","first":"Mark","last":"Michaels","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/06.png","email":"markr32vr6@hotmail.com"},"customFields":[],"_embedded":{"threads":[{"id":4049409909,"type":"lineitem","action":{"type":"default","text":"Scott Hill assigned to Kathryn Manning","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":4378,"type":"user","first":"Scott","last":"Hill","email":"scotth@reliablegaragedoor.com"},"assignedTo":{"id":502888,"type":"user","first":"Kathryn","last":"Manning","email":"kathrynm@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-20T17:24:12Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/502888"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/4378"}}},{"id":4025887657,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"

<\/div>","source":{"type":"email","via":"customer"},"customer":{"id":397638125,"first":"Mark","last":"Michaels","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/06.png","email":"markr32vr6@hotmail.com"},"createdBy":{"id":397638125,"type":"customer","first":"Mark","last":"Michaels","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/06.png","email":"markr32vr6@hotmail.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-12T22:19:04Z","_embedded":{"attachments":[{"id":327410187,"filename":"Mark Michaels resume 17.docx","mimeType":"application\/vnd.openxmlformats-officedocument.wordprocessingml.document","width":0,"height":0,"size":16172,"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1394276414\/attachments\/327410187"},"data":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1394276414\/attachments\/327410187\/data"},"web":{"href":"https:\/\/secure.helpscout.net\/file\/327410187\/dd0b12c28560a0b7aa6250e3bef92873274cb942\/Mark%20Michaels%20resume%2017.docx"}}}]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/397638125"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/397638125"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1394276414"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/73569"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/397638125"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/397638125"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1394276414\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/502888"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1394276414\/120019"}}} 2021-01-21 00:29:29:{"id":1372003472,"number":118577,"threads":3,"type":"email","folderId":880062,"status":"active","state":"published","subject":"Resume","preview":"Hi, Jeremy! You applied at our company a while ago and I'm curious if you might be looking for work? -ScottHi Scott! Yes I am still looking for work, what company are you with?Reliable Garage Door!Bec","mailboxId":73569,"assignee":{"id":502888,"type":"user","first":"Kathryn","last":"Manning","email":"kathrynm@reliablegaragedoor.com"},"createdBy":{"id":391499194,"type":"customer","first":"Jeremy","last":"Hauer","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/06.png","email":"toolbox1980@hotmail.com"},"createdAt":"2020-12-17T17:46:40Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-01-20T17:29:27Z","customerWaitingSince":{"time":"2020-12-29T21:43:43Z","friendly":"Dec 29, '20"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":391499194,"type":"customer","first":"Jeremy","last":"Hauer","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/06.png","email":"toolbox1980@hotmail.com"},"customFields":[],"_embedded":{"threads":[{"id":4049428846,"type":"lineitem","action":{"type":"default","text":"Scott Hill assigned to Kathryn Manning","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":4378,"type":"user","first":"Scott","last":"Hill","email":"scotth@reliablegaragedoor.com"},"assignedTo":{"id":502888,"type":"user","first":"Kathryn","last":"Manning","email":"kathrynm@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-20T17:29:27Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/502888"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/4378"}}},{"id":3987202974,"type":"note","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"
Hi, Jeremy! You applied at our company a while ago and I'm curious if you might be looking for work? -Scott

Hi Scott! Yes I am still looking for work, what company are you with?

Reliable Garage Door!

Because business is booming, we have several opportunities! Warehouse, Field Work, Sales, Client Services (work from home)

Ok, yeah I would be interested in a warehouse position.

Are you working? What type of work have you been doing lately?

I just recently quit my last job, which was delivering packages for Amazon

Do you have a Resume? If so, please send to careers@reliablegaragedoor.com

I just sent it

Let me check on that and I'll get back to you. I'm really excited that you're interested!
<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","source":{"type":"web","via":"user"},"customer":{"id":391499194,"first":"Jeremy","last":"Hauer","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/06.png","email":"toolbox1980@hotmail.com"},"createdBy":{"id":4378,"type":"user","first":"Scott","last":"Hill","email":"scotth@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2020-12-29T22:00:32Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/4378"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/391499194"}}},{"id":3987157939,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"

<\/div>\n

On Dec 29, 2020, at 3:21 PM, Scott Hill <careers@reliablegaragedoor.com> wrote:

<\/blockquote>\n<\/div>\n
\n
\ufeff\n
\n
\n
\n

Scott<\/strong> replied<\/h3>\n<\/td>\n

\n
Dec 29, 3:21pm<\/div>\n<\/td>\n<\/tr>
\n
\n
Hi, Jeremy!

\nPlease reply with your answers to the following questions!

\nWhat is your legal First Name?
\n- Jeremy
\nWhat is your legal Last Name?
\n- Hauer
\nWhat is your Phone Number?
\n- 612-812-2687
\nWhat is your City of Residence?
\n- Rosemount
\nWhy are you applying for this position?
\n- It's a job I would be a good fit for, location and hours are preferable for me.
\nIn Your Job Search, What Other Positions Are You Applying For?
\n- Grocery, retail, warehouse
\nDescribe Your Work Availability | Which Days & Hours:
\n- 7am to 10pm, 7 days a week
\nWhich describes you best concerning speed\/quality balance? (Select One)
\n- It takes as long as it takes to always be right the first time<\/div>\n

\nWe'll reach out within five-days to set up a phone interview or to let you know we think you may have better opportunities elsewhere!

\nHope you have a great week and an even better month!

<\/div>\n

Scott
- Team Reliable<\/strong><\/span><\/div>\n<\/td>\n<\/tr><\/tbody><\/table><\/td>\n<\/tr>
\n
<\/div>\n<\/td>\n<\/tr>
<\/td>\n<\/tr>
\n
\n

Jeremy Hauer<\/strong> sent a message<\/h3>\n<\/td>\n

\n
Dec 17, 11:46am<\/div>\n<\/td>\n<\/tr>
\n
\n
Hello,<\/div>\n
I am interested in a warehouse position at Reliable Garage door and Scott requested that I send my resume. I have attached my resume and am looking forward to hearing back from you. Thank you<\/span> for your consideration!<\/div>\n

<\/div>\n
-Jeremy Hauer<\/div>\n<\/div>\n<\/td>\n<\/tr><\/tbody><\/table><\/td>\n<\/tr>
\n
<\/div>\n<\/td>\n<\/tr>
<\/td>\n<\/tr>
\"\"
<\/div>\n<\/td>\n<\/tr><\/tbody><\/table><\/td>\n<\/tr><\/tbody><\/table><\/div>\n<\/blockquote>","source":{"type":"email","via":"customer"},"customer":{"id":391499194,"first":"Jeremy","last":"Hauer","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/06.png","email":"toolbox1980@hotmail.com"},"createdBy":{"id":391499194,"type":"customer","first":"Jeremy","last":"Hauer","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/06.png","email":"toolbox1980@hotmail.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2020-12-29T21:43:43Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/391499194"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/391499194"}}},{"id":3987096822,"type":"message","status":"pending","state":"published","action":{"type":"original-author","associatedEntities":{"user":4378}},"body":"Hi, Jeremy!

Please reply with your answers to the following questions!

What is your legal First Name?
-\u00a0
What is your legal Last Name?
-\u00a0
What is your Phone Number?
-\u00a0
What is your City of Residence?
-\u00a0
Why are you applying for this position?
-\u00a0
In Your Job Search, What Other Positions Are You Applying For?
-\u00a0
Describe Your Work Availability | Which Days & Hours:
-\u00a0
Which describes you best concerning speed\/quality balance? (Select One)
- It takes as long as it takes to always be right the first time
- Have to find that balance between speed and quality. Can't spend all day making it perfect
- Go fast, double check your work when you're done to ensure you avoid obvious mistakes
- Other (Please specify)

We'll reach out within five-days to set up a phone interview or to let you know we think you may have better opportunities elsewhere!

Hope you have a great week and an even better month!

","source":{"type":"web","via":"user"},"customer":{"id":391499194,"first":"Jeremy","last":"Hauer","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/06.png","email":"toolbox1980@hotmail.com"},"createdBy":{"id":4378,"type":"user","first":"Scott","last":"Hill","email":"scotth@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":2030604,"to":[],"cc":[],"bcc":[],"createdAt":"2020-12-29T21:21:20Z","openedAt":"2020-12-29T21:22:21Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/4378"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/391499194"}}},{"id":3957757981,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"
Hello,<\/div>\n
I am interested in a warehouse position at Reliable Garage door and Scott requested that I send my resume. I have attached my resume and am looking forward to hearing back from you. Thank you <\/span>for your consideration!<\/div>\n

<\/div>\n
-Jeremy Hauer<\/div>","source":{"type":"email","via":"customer"},"customer":{"id":391499194,"first":"Jeremy","last":"Hauer","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/06.png","email":"toolbox1980@hotmail.com"},"createdBy":{"id":391499194,"type":"customer","first":"Jeremy","last":"Hauer","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/06.png","email":"toolbox1980@hotmail.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2020-12-17T17:46:40Z","_embedded":{"attachments":[{"id":322198032,"filename":"Jeremy Hauer Resume.docx","mimeType":"application\/vnd.openxmlformats-officedocument.wordprocessingml.document","width":0,"height":0,"size":57517,"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1372003472\/attachments\/322198032"},"data":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1372003472\/attachments\/322198032\/data"},"web":{"href":"https:\/\/secure.helpscout.net\/file\/322198032\/602ec06a8bd6b0496d5a6e6b6a80cc99e3c0b7f6\/Jeremy%20Hauer%20Resume.docx"}}}]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/391499194"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/391499194"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1372003472"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/73569"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/391499194"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/391499194"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1372003472\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/502888"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1372003472\/118577"}}} 2021-01-21 01:36:37:{"id":1401825477,"number":120546,"threads":1,"type":"email","folderId":2114927,"status":"active","state":"published","subject":"Barbara Morris- mail","preview":"Hello Billing Department :-) I hope you are having a wonderful day. Please mail a copy of INV193045a to Barbara Morris at 4625 Orchid Ln N, Plymouth, MN 55446, USA Thank you :-) Warmly, Mandy","mailboxId":150715,"assignee":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"createdBy":{"id":291441794,"type":"customer","first":"Mandy","last":"Nielsen","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"mandyn@reliablegaragedoor.com"},"createdAt":"2021-01-20T18:22:44Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-01-20T18:36:36Z","customerWaitingSince":{"time":"2021-01-20T18:22:44Z","friendly":"13 min ago"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":291441794,"type":"customer","first":"Mandy","last":"Nielsen","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"mandyn@reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4049663455,"type":"lineitem","action":{"type":"default","text":"Candice D. assigned to Billing Department","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"assignedTo":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-20T18:36:36Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"}}},{"id":4049617140,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"
\n
Hello Billing Department :-)<\/div>\n

<\/div>\nI hope you are having a wonderful day. Please mail a copy of INV193045a <\/a> to Barbara Morris<\/a> at
4625 Orchid Ln N, Plymouth, MN 55446, USA<\/span>\n

<\/span><\/div>\n
Thank you :-)<\/span><\/div>\n

<\/span><\/div>\n
Warmly,<\/span><\/div>\n

<\/span><\/div>\n
Mandy <\/span><\/div>\n<\/div>","source":{"type":"email","via":"customer"},"customer":{"id":291441794,"first":"Mandy","last":"Nielsen","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"mandyn@reliablegaragedoor.com"},"createdBy":{"id":291441794,"type":"customer","first":"Mandy","last":"Nielsen","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"mandyn@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-20T18:22:44Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/291441794"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/291441794"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1401825477"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/150715"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/291441794"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/291441794"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1401825477\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1401825477\/120546"}}} 2021-01-21 02:23:49:{"id":1401589810,"number":120526,"threads":1,"type":"email","folderId":2114931,"status":"active","state":"published","subject":"Fwd: Invoice: 178827 (2019 Ford Transit-250)","preview":"Hello, Please pay the attached invoice. Thank you, Brent Fenhaus Fleet Manager Cell: (612) 263-1378 Main Office: 612-339-8828 BrentF@reliablegaragedoor.com We encourage you to please","mailboxId":150715,"assignee":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"createdBy":{"id":299893633,"type":"customer","first":"Brent","last":"Fenhaus","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/05.png","email":"brentf@reliablegaragedoor.com"},"createdAt":"2021-01-20T15:00:43Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-01-20T19:23:48Z","customerWaitingSince":{"time":"2021-01-20T15:00:43Z","friendly":"9:00am"},"source":{"type":"email","via":"customer"},"tags":[{"id":3480212,"color":"#A5B2BD","tag":"entered"}],"cc":[],"bcc":[],"primaryCustomer":{"id":299893633,"type":"customer","first":"Brent","last":"Fenhaus","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/05.png","email":"brentf@reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4049824665,"type":"lineitem","action":{"type":"manual-workflow","text":"Billing Department ran the **Unpaid Bills** workflow","associatedEntities":{"workflow":363548}},"source":{"type":"workflows","via":"user"},"createdBy":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"assignedTo":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-20T19:23:48Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"}}},{"id":4048833782,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"
Hello,\n

<\/div>\n
Please pay the attached invoice.<\/div>\n

<\/div>\n
Thank you,
\n
\n

\"Reliable<\/a><\/p>\n<\/td>\n

\n

Brent Fenhaus<\/span>
\n Fleet Manager
\n Cell: (612) 263-1378
\n Main Office: 612-339-8828
BrentF@reliablegaragedoor.com<\/a>
\"line.png\"
We encourage you to please leave your valuable feedback here<\/span>

\"Facebook\"<\/a> \"Google<\/a> \"Angies<\/a> \"Yelp\"<\/a><\/p>\n<\/td>\n<\/tr><\/tbody><\/table><\/div>\n

\n
---------- Forwarded message ---------
\nFrom: SUNDBERG'S AUTOMOTIVE - Do Not Reply<\/strong> <email@shoppro.com<\/a>><\/span>
\nDate: Tue, Jan 19, 2021 at 9:40 AM
\nSubject: Invoice: 178827 (2019 Ford Transit-250)
\nTo: <brentf@reliablegaragedoor.com<\/a>>
<\/div>\n


\n This e-mail has been sent to you by our software's bulk e-mail server. DO N0T REPLY to this e-mail.
\n If you'd like to respond to us, you should create a new e-mail and send it to the following address...

Sundbergsauto@live.com<\/a>


\n SUNDBERG'S AUTOMOTIVE ------------------------- Invoice: 178827 ------------------------- (952) 898-3130
\n 604 Southcross Dr
\n Burnsville MN 55306 01-19-2021 09:40 AM
\n --------------------------------------------------------------------------------------------------------

\n Acct No: 16150 2019 Ford Transit-250 - Odom: 1

\n RELIABLE V6 3.7L 3726
\n GARAGE DOOR
\n 1136 114th Ln NW Suit 600 VIN: 1FTYR2CM7KKA92234
\n Coon Rapids MN 55448 Plate: DJH942 (MN) Unit No: S92

\n ================================================== ==================================================
\n Labor Part Qty Part Description
\n ================================================== ==================================================
\n 1.00 RR LOWER TRIM 9.01
\n ================================================== ==================================================

\n This should not be seen as an actual invoice. Labor: .00
\n It's merely a summary of the invoice that can Parts: 9.01
\n be obtained from our shop at the above address. Parts Disc: -.90
\n Sublet: .00
\n If you have any questions regarding this summary, Supplies: .00
\n please call the phone number shown above. Disposal: .00
\n Subtotal: 8.11
\n SUNDBERG'S AUTOMOTIVE Tax: .58
\n Total: 8.69
<\/div>\n<\/div>\n<\/div>\n<\/div>","source":{"type":"email","via":"customer"},"customer":{"id":299893633,"first":"Brent","last":"Fenhaus","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/05.png","email":"brentf@reliablegaragedoor.com"},"createdBy":{"id":299893633,"type":"customer","first":"Brent","last":"Fenhaus","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/05.png","email":"brentf@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-20T15:00:43Z","_embedded":{"attachments":[{"id":329353606,"filename":"S92_Invoice_January 20_2021.pdf","mimeType":"application\/pdf","width":0,"height":0,"size":42121,"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1401589810\/attachments\/329353606"},"data":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1401589810\/attachments\/329353606\/data"},"web":{"href":"https:\/\/secure.helpscout.net\/file\/329353606\/b7031c200b38aa19924d65638736c69ea8f5db4c\/S92_Invoice_January%2020_2021.pdf"}}}]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/299893633"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/299893633"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1401589810"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/150715"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/299893633"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/299893633"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1401589810\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1401589810\/120526"}}} 2021-01-21 03:43:31:{"id":1401617616,"number":120528,"threads":1,"type":"email","folderId":2133524,"status":"active","state":"published","subject":"Need to Reschedule | Amy Peterson","preview":"1\/20 LM on VM for Amy to call me back regarding the reschedule. I updated notes and will try again - SG\u00a0","mailboxId":151654,"assignee":{"id":184623,"type":"user","first":"Sue","last":"Gainor","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/184623.251305.jpg","email":"sueg@reliablegaragedoor.com"},"createdBy":{"id":84321613,"type":"customer","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"vanessal@reliablegaragedoor.com"},"createdAt":"2021-01-20T15:22:30Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-01-20T20:43:30Z","customerWaitingSince":{"time":"2021-01-20T15:22:30Z","friendly":"9:22am"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":84321613,"type":"customer","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"vanessal@reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4050085865,"type":"lineitem","action":{"type":"default","text":"Sue Gainor assigned to Sue Gainor","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":184623,"type":"user","first":"Sue","last":"Gainor","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/184623.251305.jpg","email":"sueg@reliablegaragedoor.com"},"assignedTo":{"id":184623,"type":"user","first":"Sue","last":"Gainor","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/184623.251305.jpg","email":"sueg@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-20T20:43:30Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/184623"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/184623"}}},{"id":4049092130,"type":"note","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"1\/20 LM on VM for Amy to call me back regarding the reschedule. I updated notes and will try again - SG\u00a0","source":{"type":"web","via":"user"},"customer":{"id":84321613,"first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"vanessal@reliablegaragedoor.com"},"createdBy":{"id":184623,"type":"user","first":"Sue","last":"Gainor","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/184623.251305.jpg","email":"sueg@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-20T16:02:58Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/184623"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/84321613"}}},{"id":4049081125,"type":"note","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"1\/20 Sue calling - SG\u00a0","source":{"type":"web","via":"user"},"customer":{"id":84321613,"first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"vanessal@reliablegaragedoor.com"},"createdBy":{"id":184623,"type":"user","first":"Sue","last":"Gainor","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/184623.251305.jpg","email":"sueg@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-20T16:00:20Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/184623"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/84321613"}}},{"id":4048924209,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"
Hello,\n

<\/div>\n
Amy Peterson<\/a><\/div>\n

<\/div>\n
Please call and get her rescheduled. Tenants were a no show today. May need time to clean out the garage. Please schedule at our convenience and make sure we confirm with tenants.<\/div>\n

<\/div>\n
Thanks,<\/div>\n

\n
\n

\"Reliable<\/a><\/p>\n<\/td>\n

\n

\"vanessal.jpg\" Vanessa Lloyd<\/span>
\n Director of Client Relations
\n Direct: 612-278-0438
\n Office: 612-339-8828
\"line.png\"
We encourage you to please leave your valuable feedback here<\/span>

\"Facebook\"<\/a> \"Google<\/a> \"Angies<\/a> \"Yelp\"<\/a><\/p>\n<\/td>\n<\/tr><\/tbody><\/table><\/div>\n<\/div>\n<\/div>","source":{"type":"email","via":"customer"},"customer":{"id":84321613,"first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"vanessal@reliablegaragedoor.com"},"createdBy":{"id":84321613,"type":"customer","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"vanessal@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-20T15:22:30Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/84321613"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/84321613"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1401617616"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/151654"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/84321613"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/84321613"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1401617616\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/184623"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1401617616\/120528"}}} 2021-01-21 04:25:04:{"id":1401948375,"number":120557,"threads":1,"type":"email","folderId":20824,"status":"active","state":"published","subject":"Congrats! bonita olson wants to connect with you","preview":"kds-working","mailboxId":2691,"assignee":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"createdBy":{"id":88894912,"type":"customer","first":"Homeadvisor","last":"Lead","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"newlead@homeadvisor.com"},"createdAt":"2021-01-20T20:23:10Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-01-20T21:25:01Z","customerWaitingSince":{"time":"2021-01-20T20:23:10Z","friendly":"2:23pm"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":88894912,"type":"customer","first":"Homeadvisor","last":"Lead","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"newlead@homeadvisor.com"},"customFields":[],"_embedded":{"threads":[{"id":4050215218,"type":"lineitem","action":{"type":"default","text":"Billing Department assigned to Billing Department","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"assignedTo":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-20T21:25:01Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"}}},{"id":4050029860,"type":"note","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"kds-working","source":{"type":"web","via":"user"},"customer":{"id":88894912,"first":"Homeadvisor","last":"Lead","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"newlead@homeadvisor.com"},"createdBy":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-20T20:25:34Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/88894912"}}},{"id":4050022318,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"
\n
\n
\n
\"HomeAdvisor\"<\/a><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table>
\n
\n
Invitation Accepted<\/span><\/td>\n<\/tr><\/table>
\"Accepted<\/td>\nCongratulations! bonita olson has accepted your invitation and wants to discuss their Install or Replace a Garage Door project.<\/span><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table>
\"View<\/a><\/td>\n<\/tr><\/table>
\n
\n

Customer Information<\/p>\n<\/td>\n<\/tr><\/table>
\n
bonita olson<\/span><\/td>\n<\/tr><\/table>
\"Phone\"<\/td>\n(651) 315-6719<\/a><\/span><\/td>\n<\/tr><\/table>
\"Message\"<\/td>\nSend a Message<\/a><\/span><\/td>\n<\/tr><\/table>
\"E-Mail\"<\/td>\nbolson809@gmail.com<\/a><\/span><\/td>\n<\/tr><\/table>
\"Address\"<\/td>\n809 cloverleaf pkwy ne, blaine, MN 55434<\/a><\/span><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table>
<\/td>\n<\/tr><\/table>
\n
\n

Job Information<\/p>\n<\/td>\n<\/tr><\/table>
\n
Job #: 197004688<\/span><\/td>\n<\/tr><\/table>
Other HomeAdvisor Pros Matched: 1<\/span><\/td>\n<\/tr><\/table>
Lead Type: Job Opportunity<\/span><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table>
<\/td>\n<\/tr><\/table>
\n
\n
\n

Service Description<\/p>\n<\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table>
\n

Comments:<\/p>\n

Have replaced everything but door.<\/p>\n<\/td>\n<\/tr>

\n

Kind of Garage Door:<\/p>\n

Double car garage door
<\/p>\n<\/td>\n<\/tr>

\n

Type of garage door:<\/p>\n

Steel
<\/p>\n<\/td>\n<\/tr>

\n

Request Stage:<\/p>\n

Ready to Hire
<\/p>\n<\/td>\n<\/tr>

\n

Desired Completion Date:<\/p>\n

1 - 2 weeks
<\/p>\n<\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table>
\"View<\/a><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table>
\n
Thank you for being a vital member of the HomeAdvisor service professional network.<\/span><\/td>\n<\/tr><\/table>
\n
Need Help?<\/span><\/td>\n<\/tr><\/table>
Call Pro Customer Care: <\/a>(877) 947\u20113639<\/span><\/a><\/span><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table>
\n
\n
HomeAdvisor, Inc.<\/span><\/strong><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table>
\n
14023 Denver West Pkwy, Golden, CO 80401<\/span><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table>
\n
\n
Terms & Conditions<\/span><\/a><\/td>\n | <\/span><\/td>\nPrivacy Policy<\/span><\/a><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table>
\n
Change your Email Preferences<\/span><\/a><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table><\/td>\n<\/tr><\/table>\"EmailTracking?todo_id=3941140948&comm_addr=info%40reliablegaragedoor.com&campaign=&template_id=8372&image_source=%2fimages%2fclear.gif\"\"\"","source":{"type":"email","via":"customer"},"customer":{"id":88894912,"first":"Homeadvisor","last":"Lead","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"newlead@homeadvisor.com"},"createdBy":{"id":88894912,"type":"customer","first":"Homeadvisor","last":"Lead","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"newlead@homeadvisor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-20T20:23:10Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/88894912"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/88894912"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1401948375"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/2691"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/88894912"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/88894912"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1401948375\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1401948375\/120557"}}} 2021-01-21 04:32:48:{"id":1401982150,"number":120559,"threads":1,"type":"email","folderId":2114927,"status":"active","state":"published","subject":"INVOICE, RELIABLE GARAGE DOOR-COON RAPIDS, SO 7679872 RI 6671709 PO: XPRS01925992","preview":null,"mailboxId":150715,"assignee":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"createdBy":{"id":233391298,"type":"customer","first":null,"last":null,"photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/05.png","email":"minneapolisdc@entrematic.com"},"createdAt":"2021-01-20T20:58:32Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-01-20T21:32:41Z","customerWaitingSince":{"time":"2021-01-20T20:58:32Z","friendly":"34 min 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2021-01-21 06:04:36:{"id":1402069716,"number":120568,"threads":1,"type":"email","folderId":2114931,"status":"active","state":"published","subject":"National Door Invoice","preview":"Attention Billing: Please see the attached invoice(s) (907957) from National Door Industries, Inc. If you have any questions, please don't hesitate to contact us. Thank you, Accounts Receivable","mailboxId":150715,"assignee":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"createdBy":{"id":213147851,"type":"customer","first":null,"last":null,"photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"ndifax@natdoor.com"},"createdAt":"2021-01-20T22:37:24Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-01-20T23:04:35Z","customerWaitingSince":{"time":"2021-01-20T22:37:24Z","friendly":"27 min ago"},"source":{"type":"email","via":"customer"},"tags":[{"id":3480212,"color":"#A5B2BD","tag":"entered"}],"cc":[],"bcc":[],"primaryCustomer":{"id":213147851,"type":"customer","first":null,"last":null,"photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"ndifax@natdoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4050492100,"type":"lineitem","action":{"type":"manual-workflow","text":"Candice D. ran the **Unpaid Bills** workflow","associatedEntities":{"workflow":363548}},"source":{"type":"workflows","via":"user"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"assignedTo":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-20T23:04:35Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"}}},{"id":4050423700,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"Attention Billing:<\/span>
<\/span>

\nPlease see the attached invoice(s) (907957) from National Door Industries, Inc. If you have any questions, please don't hesitate to contact us.

\nThank you,

\nAccounts Receivable Department
\nNational Door Industries, Inc.","source":{"type":"email","via":"customer"},"customer":{"id":213147851,"first":null,"last":null,"photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"ndifax@natdoor.com"},"createdBy":{"id":213147851,"type":"customer","first":null,"last":null,"photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"ndifax@natdoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-20T22:37:24Z","_embedded":{"attachments":[{"id":329500388,"filename":"141230M347800_0.pdf","mimeType":"application\/pdf","width":0,"height":0,"size":87941,"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1402069716\/attachments\/329500388"},"data":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1402069716\/attachments\/329500388\/data"},"web":{"href":"https:\/\/secure.helpscout.net\/file\/329500388\/05c016f6bdaa6d59b0ab14ca325cca2d63a1f33e\/141230M347800_0.pdf"}}}]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/213147851"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/213147851"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1402069716"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/150715"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/213147851"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/213147851"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1402069716\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1402069716\/120568"}}} 2021-01-21 23:34:26:{"id":1402754229,"number":120609,"threads":1,"type":"phone","folderId":1790592,"status":"active","state":"published","subject":"Voicemail Notification","preview":"Sue Gainor, There is a new voicemail in mailbox 112: \tFrom:\t\"unknown\" \tLength:\t0:34 seconds \tDate:\tThursday, January 21, 2021 at 10:34:00 AM Visit http:\/\/AMPWEBADDRESS\/ucp to check your voicemail","mailboxId":134033,"assignee":{"id":184623,"type":"user","first":"Sue","last":"Gainor","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/184623.251305.jpg","email":"sueg@reliablegaragedoor.com"},"createdBy":{"id":274114344,"type":"customer","first":"Phone","last":"System","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"noreply@pbx.reliablegaragedoor.com"},"createdAt":"2021-01-21T16:34:13Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-01-21T16:34:13Z","customerWaitingSince":{"time":"2021-01-21T16:34:13Z","friendly":"Just now"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":274114344,"type":"customer","first":"Phone","last":"System","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"noreply@pbx.reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4052674598,"type":"lineitem","action":{"type":"automatic-workflow","text":"Workflow **Sue** was triggered","associatedEntities":{"workflow":390515}},"source":{"type":"workflows","via":"user"},"createdBy":{"id":1,"type":"user","first":"Help","last":"Scout","email":"none@nowhere.com"},"assignedTo":{"id":184623,"type":"user","first":"Sue","last":"Gainor","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/184623.251305.jpg","email":"sueg@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-21T16:34:14Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/184623"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"}}},{"id":4052674546,"type":"phone","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"Sue Gainor,
\n
\nThere is a new voicemail in mailbox 112:
\n
\n\tFrom:\t\"unknown\" <9522247225>
\n\tLength:\t0:34 seconds
\n\tDate:\tThursday, January 21, 2021 at 10:34:00 AM
\n
\n
\nVisit http:\/\/AMPWEBADDRESS\/ucp to check your voicemail with a web browser.","source":{"type":"email","via":"customer"},"customer":{"id":274114344,"first":"Phone","last":"System","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"noreply@pbx.reliablegaragedoor.com"},"createdBy":{"id":274114344,"type":"customer","first":"Phone","last":"System","photoUrl":"https:\/\/d12wqas9hcki3z.cloudfront.net\/images\/users\/asterisk.png","email":"noreply@pbx.reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-21T16:34:13Z","_embedded":{"attachments":[{"id":329694596,"filename":"msg0092.wav","mimeType":"audio\/x-wav","width":0,"height":0,"size":548844,"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1402754229\/attachments\/329694596"},"data":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1402754229\/attachments\/329694596\/data"},"web":{"href":"https:\/\/secure.helpscout.net\/file\/329694596\/849883024a89a1b9c0467e83fcac8931198872f7\/msg0092.wav"}}}]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1402754229"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/134033"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/274114344"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1402754229\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/184623"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1402754229\/120609"}}} 2021-01-21 23:54:30:{"id":1401797303,"number":120545,"threads":1,"type":"email","folderId":377701,"status":"active","state":"published","subject":"Rita left a review for Reliable Garage Door on Google My Business","preview":"Reply to their review Good job, you got a new 5-star review Read review Rita Peichel Our spring broke for our garage door (yesterday) and Reliable is definitely reliable. I called 3... Replying to","mailboxId":34936,"assignee":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"createdBy":{"id":260198168,"type":"customer","first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"createdAt":"2021-01-20T17:56:54Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-01-21T16:54:29Z","customerWaitingSince":{"time":"2021-01-20T17:56:54Z","friendly":"22 hours ago"},"source":{"type":"emailfwd","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":260198168,"type":"customer","first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"customFields":[],"_embedded":{"threads":[{"id":4052755130,"type":"lineitem","action":{"type":"default","text":"Candice D. assigned to Candice D.","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"assignedTo":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-21T16:54:29Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"}}},{"id":4049525824,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"Reply to their review
<#m_3132621055203753486_>
<#m_3132621055203753486_>
<#m_3132621055203753486_>
Good job, you got a new
5-star review
Read review
<https:\/\/business.google.com\/reviews\/l\/14087477200866712908\/r\/ChZDSUhNMG9nS0VJQ0FnSUN5bE95QkhREAE?utm_campaign=gmb_notifications&utm_medium=desktop.email&utm_source=local_review&trk=https%3A%2F%2Fwww.google.com%2Fappserve%2Fmkt%2Fp%2FAD-FnEzR5A5K8t1zSPq17ThcUCYW_Kjqym_8sUnUazytefpNby1miI03B2tZTDWE23eW4V6RXaVpZqS9ADU9Scbq>
Rita Peichel
Our spring broke for our garage door (yesterday) and Reliable is definitely
reliable. I called 3...
Replying to reviews can help customers gain more trust in your business.

We\u2019ll let Rita know when you\u2019ve replied.
Read review
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.
\u00a9 2021 Google LLC 1600 Amphitheatre
Parkway, Mountain View, CA 94043 <#m_3132621055203753486_>","source":{"type":"email","via":"customer"},"customer":{"id":260198168,"first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"createdBy":{"id":260198168,"type":"customer","first":"Google My","last":"Business","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/04.png","email":"googlemybusiness-noreply@google.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":["reviews@reliablegaragedoor.com"],"cc":[],"bcc":[],"createdAt":"2021-01-20T17:56:54Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1401797303"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/34936"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/260198168"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1401797303\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1401797303\/120545"}}} 2021-01-21 23:54:30:{"id":1402167673,"number":120579,"threads":1,"type":"email","folderId":377701,"status":"active","state":"published","subject":"New recommendation about Reliable Garage Door | Burnsville for your review","preview":"See what your neighbors are saying about you [image: Nextdoor] View on Nextdoor One of your neighbors left you a new recommendation. A neighbor from Longridge YOUR PAGE Reliable Garage Door | Burns","mailboxId":34936,"assignee":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"createdBy":{"id":107041410,"type":"customer","first":"'nextdoor' Via Rgd Social","last":"Media","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"socialmedia@reliablegaragedoor.com"},"createdAt":"2021-01-21T01:08:33Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-01-21T16:54:29Z","customerWaitingSince":{"time":"2021-01-21T01:08:33Z","friendly":"15 hours ago"},"source":{"type":"emailfwd","via":"customer"},"tags":[],"cc":["socialmedia@reliablegaragedoor.com"],"bcc":[],"primaryCustomer":{"id":107041410,"type":"customer","first":"'nextdoor' Via Rgd Social","last":"Media","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"socialmedia@reliablegaragedoor.com"},"customFields":[],"_embedded":{"threads":[{"id":4052755128,"type":"lineitem","action":{"type":"default","text":"Candice D. assigned to Candice D.","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"assignedTo":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-21T16:54:29Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"}}},{"id":4050723648,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"See what your neighbors are saying about you

[image: Nextdoor]
<https:\/\/nextdoor.com?ct=AJAW3T0xHo5cetoXjDnhml2NYUzX1BZ1BLjNeiarA84hoOJZX_ce5wFAelzusYki&ec=5s11XNCFBEBVTtSxvOhk2YfiDRMAQEPy3c5qrywznrQ=&token=yy-VIV43tYtNBbGkzfzERhi_wEF1csBHlIAqLNmzf8ssU_Xf7lWoeHAsXphm8DTDaSdQ7IX4j3wyz6wev2xwkl6z1FryqqtuNK0RZAcF_uU%3D&lc=696&auto_token=3HVH1UlhO3Jk7drSl-yNpRynR88uQNPqNPMOEG03hQHyP1WX8db6G0x2AkL1-ba7Tw0RcvxEtympaYW_DS75zLuTpQj0H9zXMPAjluHM0cE%3D>
View on Nextdoor
<https:\/\/nextdoor.com\/your-reputation\/?profile_id=50030958&active_page_id=14928910&s=&is=bce&ct=AJAW3T0xHo5cetoXjDnhml2NYUzX1BZ1BLjNeiarA84hoOJZX_ce5wFAelzusYki&ec=5s11XNCFBEBVTtSxvOhk2YfiDRMAQEPy3c5qrywznrQ=&token=yy-VIV43tYtNBbGkzfzERhi_wEF1csBHlIAqLNmzf8ssU_Xf7lWoeHAsXphm8DTDaSdQ7IX4j3wyz6wev2xwkl6z1FryqqtuNK0RZAcF_uU%3D&auto_token=3HVH1UlhO3Jk7drSl-yNpRynR88uQNPqNPMOEG03hQHyP1WX8db6G0x2AkL1-ba7Tw0RcvxEtympaYW_DS75zLuTpQj0H9zXMPAjluHM0cE%3D&lc=697>
One of your neighbors left you a new recommendation.
A neighbor from Longridge
YOUR PAGE
Reliable Garage Door | Burnsville 205
County Road 42 W
View recommendation
<https:\/\/nextdoor.com\/your-reputation\/?profile_id=50030958&active_page_id=14928910&s=&is=bce&ct=AJAW3T0xHo5cetoXjDnhml2NYUzX1BZ1BLjNeiarA84hoOJZX_ce5wFAelzusYki&ec=5s11XNCFBEBVTtSxvOhk2YfiDRMAQEPy3c5qrywznrQ=&token=yy-VIV43tYtNBbGkzfzERhi_wEF1csBHlIAqLNmzf8ssU_Xf7lWoeHAsXphm8DTDaSdQ7IX4j3wyz6wev2xwkl6z1FryqqtuNK0RZAcF_uU%3D&auto_token=3HVH1UlhO3Jk7drSl-yNpRynR88uQNPqNPMOEG03hQHyP1WX8db6G0x2AkL1-ba7Tw0RcvxEtympaYW_DS75zLuTpQj0H9zXMPAjluHM0cE%3D&lc=698>


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Nextdoor, 420 Taylor Street, San Francisco, CA 94102
<#m_6536859042176033882_footer_address>","source":{"type":"email","via":"customer"},"customer":{"id":107041410,"first":"'nextdoor' Via Rgd Social","last":"Media","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"socialmedia@reliablegaragedoor.com"},"createdBy":{"id":107041410,"type":"customer","first":"'nextdoor' Via Rgd Social","last":"Media","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/01.png","email":"socialmedia@reliablegaragedoor.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":["reviews@reliablegaragedoor.com"],"cc":["socialmedia@reliablegaragedoor.com"],"bcc":[],"createdAt":"2021-01-21T01:08:33Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/107041410"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/107041410"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1402167673"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/34936"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/107041410"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/107041410"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1402167673\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1402167673\/120579"}}} 2021-01-21 23:54:30:{"id":1401528559,"number":120519,"threads":1,"type":"email","folderId":377701,"status":"active","state":"published","subject":"BBB Customer Review \u2013 Please Respond","preview":"January 20, 2021 Vanessa Lloyd Reliable Garage Door, Inc. 1136 114th Ln NW Ste 600 Coon Rapids, MN 55448 Dear Vanessa Lloyd, At BBB, we know you count on us every day to partner on creating","mailboxId":34936,"assignee":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"createdBy":{"id":92198003,"type":"customer","first":"Better Business","last":"Bureau","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"ask@thefirstbbb.org"},"createdAt":"2021-01-20T14:01:35Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-01-21T16:54:29Z","customerWaitingSince":{"time":"2021-01-20T14:01:35Z","friendly":"1 day ago"},"source":{"type":"email","via":"customer"},"tags":[],"cc":[],"bcc":[],"primaryCustomer":{"id":92198003,"type":"customer","first":"Better Business","last":"Bureau","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"ask@thefirstbbb.org"},"customFields":[],"_embedded":{"threads":[{"id":4052755127,"type":"lineitem","action":{"type":"default","text":"Candice D. assigned to Candice D.","associatedEntities":[]},"source":{"type":"web","via":"user"},"createdBy":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"assignedTo":{"id":246758,"type":"user","first":"Candice","last":"D.","email":"candiced@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-21T16:54:29Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"}}},{"id":4049829293,"type":"lineitem","action":{"type":"moved","text":"Billing Department moved this conversation from the Billing mailbox","associatedEntities":{"mailbox":150715}},"source":{"type":"web","via":"user"},"createdBy":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-20T19:25:08Z","_embedded":{"attachments":[]},"_links":{"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"}}},{"id":4048613672,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"

January 20, 2021



\nVanessa Lloyd
\nReliable Garage Door, Inc.
\n1136 114th Ln NW Ste 600
\nCoon Rapids, MN 55448



\nDear Vanessa Lloyd,<\/p>\n

At BBB, we know you count on us every day to partner on creating an ethical marketplace where buyers and sellers trust each other. Your BBB is staying open and practicing social distancing by working remotely through the COVID-19 situation. As you navigate the effects, be assured, our team is as committed as ever to support our strong business community and consumers. Please use the following links\/videos as resources from your Better Business Bureau to help you navigate the current business environment. In addition we are open (virtually) for business and available to help anytime at ask@thefirstbbb.org

\nMN specific resources: www.bbb.org\/Minnesota\/BBBresourcelibrary<\/a>
\nNational resources: www.bbb.org\/coronavirus-business<\/a>
\nBBB video: www.youtube.com\/thefirstbbb<\/a><\/p>\n

A customer review has been submitted to BBB for your business, Reliable Garage Door, Inc., at www.bbb.org<\/a>. We encourage you to check out the review and you may choose to submit a response.<\/p>\n

The customer's review has not yet been posted on your BBB Business Profile but will be posted within 72 hours after BBB approval.

\nPlease use the link below to login, view, and respond; this feature is available to both BBB Accredited and non-Accredited businesses:

http:\/\/www.bbb.org\/minnesota\/login<\/a>

Your Business ID:<\/strong> 96013962
Your Email:<\/strong> billing@reliablegaragedoor.com
Your password is:<\/strong> Click the green 'I Forgot my Password' button if you do not know this information<\/em>.

\nOnce logged in you'll want to click on the \"Read Customer Review\" box.<\/p>\n

If BBB does not have an email address on file for you, you will need contact us at the number below to get access to your customer review.

\nIf you have any questions, or you do not believe you had an interaction with this consumer please contact us at at 651-699-1111.

\nThank you!<\/p>\n

BBB of Minnesota and North Dakota


This is a courtesy notice for you to view and respond to your customer's experience. Customer Reviews do not affect your rating on www.bbb.org<\/a> and are not considered a formal complaint.<\/em><\/p>\n

This mailing was sent to billing@reliablegaragedoor.com.

\nThis message is being sent to you by Better Business Bureau Serving Minnesota and North Dakota.<\/p>\n\"open.php?u=30574501&id=3d0dd846a4bf489ab2d9c7f85b9e6aad\"","source":{"type":"email","via":"customer"},"customer":{"id":92198003,"first":"Better Business","last":"Bureau","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"ask@thefirstbbb.org"},"createdBy":{"id":92198003,"type":"customer","first":"Better Business","last":"Bureau","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/03.png","email":"ask@thefirstbbb.org"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-20T14:01:35Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/92198003"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/92198003"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1401528559"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/34936"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/92198003"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/92198003"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1401528559\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/246758"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1401528559\/120519"}}}