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2021-01-17 00:32:48:{"id":1397675843,"number":120284,"threads":1,"type":"email","folderId":2114931,"status":"active","state":"published","subject":"INVOICE 7004128445","preview":"Dear Customer,  Please find attached INVOICE 7004128445  Thank You, Chamberlain","mailboxId":150715,"assignee":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"createdBy":{"id":276392149,"type":"customer","first":"Cgi Customer","last":"Care","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"customer.service@chamberlain.com"},"createdAt":"2021-01-16T07:26:00Z","closedBy":0,"closedByUser":{"id":0,"type":"user","first":"unknown","last":"unknown","email":"unknown"},"userUpdatedAt":"2021-01-16T17:32:46Z","customerWaitingSince":{"time":"2021-01-16T07:26:00Z","friendly":"1:26am"},"source":{"type":"email","via":"customer"},"tags":[{"id":3480212,"color":"#A5B2BD","tag":"entered"}],"cc":[],"bcc":[],"primaryCustomer":{"id":276392149,"type":"customer","first":"Cgi Customer","last":"Care","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"customer.service@chamberlain.com"},"customFields":[],"_embedded":{"threads":[{"id":4037387608,"type":"lineitem","action":{"type":"manual-workflow","text":"Billing Department ran the **Unpaid Bills** workflow","associatedEntities":{"workflow":363548}},"source":{"type":"workflows","via":"user"},"createdBy":{"id":351778,"type":"user","first":"Billing","last":"Department","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/351778.251306.jpg","email":"billing@reliablegaragedoor.com"},"assignedTo":{"id":141580,"type":"user","first":"Vanessa","last":"Lloyd","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/users\/141580.49713.jpg","email":"vanessal@reliablegaragedoor.com"},"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-16T17:32:46Z","_embedded":{"attachments":[]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"},"createdByUser":{"href":"https:\/\/api.helpscout.net\/v2\/users\/351778"}}},{"id":4036731460,"type":"customer","status":"active","state":"published","action":{"type":"default","associatedEntities":[]},"body":"Dear Customer,<br><br>Please find attached INVOICE 7004128445<br><br>Thank You,<br>Chamberlain","source":{"type":"email","via":"customer"},"customer":{"id":276392149,"first":"Cgi Customer","last":"Care","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"customer.service@chamberlain.com"},"createdBy":{"id":276392149,"type":"customer","first":"Cgi Customer","last":"Care","photoUrl":"https:\/\/d33v4339jhl8k0.cloudfront.net\/customer-avatar\/02.png","email":"customer.service@chamberlain.com"},"assignedTo":{"id":1,"first":"Help","last":"Scout","email":"none@nowhere.com"},"savedReplyId":0,"to":[],"cc":[],"bcc":[],"createdAt":"2021-01-16T07:26:00Z","_embedded":{"attachments":[{"id":328379339,"filename":"INVOICE 7004128445.pdf","mimeType":"application\/pdf","width":0,"height":0,"size":15045,"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1397675843\/attachments\/328379339"},"data":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1397675843\/attachments\/328379339\/data"},"web":{"href":"https:\/\/secure.helpscout.net\/file\/328379339\/0fd153fc0044af8948cdca85de72397ec11f432c\/INVOICE%207004128445.pdf"}}}]},"_links":{"assignedTo":{"href":"https:\/\/api.helpscout.net\/v2\/users\/1"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/276392149"},"customer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/276392149"}}}]},"_links":{"self":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1397675843"},"mailbox":{"href":"https:\/\/api.helpscout.net\/v2\/mailboxes\/150715"},"primaryCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/276392149"},"createdByCustomer":{"href":"https:\/\/api.helpscout.net\/v2\/customers\/276392149"},"closedBy":{"href":"https:\/\/api.helpscout.net\/v2\/users\/0"},"threads":{"href":"https:\/\/api.helpscout.net\/v2\/conversations\/1397675843\/threads\/"},"assignee":{"href":"https:\/\/api.helpscout.net\/v2\/users\/141580"},"web":{"href":"https:\/\/secure.helpscout.net\/conversation\/1397675843\/120284"}}}